JC
Jo-Ann Christie
Active since May 2012
3
Reviews
0
Industries
Reviews
3 reviews7 months ago
Pick n Pay faerie glen
Pick n Pay Hypermarket - Faerie Glen The absolute worst shopping experience at this store. The staff are unfriendly and couldn't be bothered to great customers or assist them. I have had so many unpleasant experiences at this store, that I dred having to do any shopping here at all, and only go in if I absolutely have to. There is never a manager to be found to make a complaint, and if your lucky enough to find one, they never do anything about a complaint anyway. Our cashier today (Rose MoipoMangwane) was rude, and sulked through our entire. While talking the entire time to the packer. Unaware that my husband could understand a lot of what she was saying about us. She snatched the clothing items out of my daughters hands and complained that they were not put down on the dirty counter, unaware my husband could understand what she was saying. It is shocking that Pick n Pay would hire someone who would be so blantetly rude and disrespectful to customers. DO BETTER PICK N PAY! Checkers Atterbury Value Mart, is always a pleasure to shop at, the staff are happy and helpful, the cashiers are smiling and friendly. Pick N Pay faerie glen should take a leaf out of checkers book, and maybe consider training their staff on customer service and being friendly to the people spending money in the store. Before putting them in a customer facing positions, like working on the tills.
53 replies
36 months ago
Georgie and Moon excellent service and outstanding product!
Georgie and Moon have done it again! Always such an awesome experience dealing with this company, excellent customer service and amazing quality products. I ordered a star chart for my husband for our first wedding anniversary in May last year. The process was easy, the staff very friendly and helpful, and I recieved my order very quickly. The star chart was exactly what I wanted, My husband loved it, the quality was excellent, and it hangs proudly on our wedding wall. So when our second wedding anniversary was around the corner I thought of Georgie and Moon again, and they didn't disappoint. I ordered the canvas photo and Soundwave. Again the service was excellent, and the delivery was fast. Georgie and moon have made preserving the memories of a special day so unique and beautiful. Thank you! Looking forward to placing my next order.
0 replies
36 months ago
PNA Silverlakes / Hazeldean Shocking!!
PNA Silverlakes/ Hazeldean Extremely disappointing, this used to be a lovely store, and always my first choice to purchase text books. However there seems to have been a policy change with regard to their educational books. The section is much smaller and has been blocked off with signage stating that customers need to ask for assistance in order to look at the text books. I went to the sales counter, and asked the lady for assistance, she wanted to know what book I wanted, I told her that I needed to see what stock they had as I needed a few books. She sent a young gentleman with me. I asked him for the 2 grade 12 books I needed, he said he needed to check the system, I said that was fine I would wait there for him, while I looked for the other books I needed. After a while I noticed him hovering next to me, so I asked him if he had found the grade 12 books? He rep**** he needs to check the system, so I said ok please check for me, and he rep**** That he could not leave me there unattended. When I asked why he said it was store policy. From this I can only assume that the PNA in silverlakes has decided that all customers entering their store are there to ***** textbooks and need to be monitored at all times while looking at these books. Such a broad assumption that all customers are ********s and should be treated as such! Extremely disappointing. And a very humiliating experience! I told the gentleman that I would then go to another PNA and look for the books there. He and his manager who walked passed during this interaction where not too phased! The best way to prevent customers from purchasing products is to keep it out of reach of customers! If this is PNA Silverlakes intention then well done! You succeeded in selling zero textbooks today!
0 replies
Review Distribution
5 Star
1 (33.333333333333336%)
4 Star
0 (0%)
3 Star
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2 Star
0 (0%)
1 Star
2 (66.66666666666667%)