Active since Jul 2012
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2 reviews2 months ago
Cocroches at mozambik pearls
At least, all i can say is im disgusted and disappointed, i always visit the branch at the pearls because my son enjoys the play area. Whilst eating we noticed small cocroachs on our table and the wooden wall next to us. Tiny cocroachs were also running around on the centre bar counter. We immediately stopped dining and asked for a takeaway, and went outside to the play area. Its disappointing as this is one of your exclusive and high end branches. The pearls prices are higher than the other stores, but i still come to your branch, this time around it was by far my worst experience. Your branch should be the cleanest and most well maintained, but thats not what ive experienced, absolutely disappointing. I wil not be visiting your branch anymore and i will put it out there aswell so others are aware.
0 replies
110 months ago
Worst service on the forecourt by far
<p>On the 4th of April 2017 I visited Caltex Gateway to top up some fuel. I parked at the pump with my petrol cap open for nothing less than 15 mins with no service. It would be understandable if the forecourt was busy. But this was not the case. The forecourt staff were standing around doing nothing yet they had seen me parked at the pump. Disappointing and pathetic. With Caltex offices around the corner from you, your staff should be on the ball. I wish. After 15 - 20 mins I was finally served by Richardson. Get your staff some training on customer service. Will never use Caltex gateway again</p>
56 replies
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