KATHY D

motor industry unfair practice

CV Joints were measured from the old CV Joints by Driveshafts Centre Strijdom Park Randburg and new parts were ordered by them and supplied. The parts did not fit my car and they requested the car be transported to their workshop at my cost, however they could not fit the parts as they were incorrect, and after 10 days I was informed that they could not assist and would not refund me for any of my expenses including the cost of the parts. I was forced to collect my car and I returned the parts to them with the hope that I would be compensated. They claim that the parts are no longer "new" . How could we establish that they were the incorrect parts without fitting them? I have attempted to communicate with them on several occasions since April, to no avail.