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Anthony D
Active since Oct 2012
35
Reviews
0
Industries
Reviews
35 reviews10 months ago
Santam appoint First Car and then *****
I claimed on my daughters car which included car rental, the process started with an issue on the approved repairer, you the appointed First Car Rental. They insisted they want a physical card when they delivered the car and would not accept a virtual card. The card supp**** has not been used for over 2 years and was activated for this transaction. 7 days later we experience *****. What responsible does Santam take for its service providers
106 replies
10 months ago
First cars rental processes lead to frsud
My daughter booked her car in for repair under our Santam policy which had car rental. Santam appointed First Car Rental. On delivery they requested a physical credit card for the deposit and would not accept a virtual card. I have not used this card for over two years and 7 days after my daughter uses the card for the car deposit, ***** is committed on the card. Follow the dots
0 replies
10 months ago
@Home say they delivered an order but cannot provide a proof of delivery
I went to @home Cresta on 14 June to buy tablets to clean my coffee machine. They had no stock so suggested I buy online. They captured the order on a portable device in store and gave me an order number #B16413971-01. They were to deliver to my office. On the 23 June I called the branch to find out what has happened to my order. They said it is delivered. They are telling me about my OTP my SMS and the email I received none of which have ever been received. We have a cental stores at the office that receives all parcels. The parcel has never been delivered and nobody is interested in helping me with proof of delivery. Try and find a contact option on their online shopping site, non exists and the staff at the branch refuse to give you a contact number.
0 replies
14 months ago
Suzuki Servicing is a Rip-off
Can Suzuki please explain the cost of their service. I just had my daughter Suzuki Swift Serviced with a major service and the cost is R8,800 for a tiny 1.2litre motor. I had a major service on my 2.8 Litre Toyota Fortuner. Both vehicles had disks replaced and I had the Fortuner Battery replace. With the battery replacement the Fortuner service was cheaper than the Suzuki. The brake pads on the Fortuner are double the size of the Suzuki, the oil that is replaced in the Fortuner is more than double the Suzuki. Filters are all much larger so how in all reasonableness does Suzuki service end up almost R2,000 more than a new Toyota Fortuner. The cost of the service was almost 5.5% of the original cost of the vehicle while the cost for the Fortuner was 1.1% of the original cost of the vehicle. When I spoke to Suzuki SA they state they have no control as all dealerships are owned individually. Really great way to destroy your brand
106 replies
18 months ago
The **** home owners of Fourways gardens
Fourways Gardens is a **** style estate. They decline access to visitors because you have an out of date drivers licence. Since when where they appointed with the power to act as JMPD officers. When I supp**** a new drivers licence I was given access. I then found 3 residents had expired drivers licence because of the licensing issues. How do they allow owners with invalid driver licences to drive around, but visitors are treated like ********s by a power who has no authority, I have been on home owners associations in the past and it is important that residents to stop the brown shirt **** behavior of those who think the run there own little empire
0 replies
24 months ago
Cannot get an invoice
Although the work done was acceptable, the work done was for a body corporate, they won’t start without upfront payment, but then to get an invoice to submit to body.corporate is almost impossible. The contractor would not supply invoice, called the office on Monday and Philip promised to send. Never arrived, called on Saturday and Philip answered and told ME to call on Monday, great service you take zero responsibility 1st, 2nd and 3rd request, so will have to make 4th request on Monday
0 replies
40 months ago
Vodacom feel nothing for wasting Clint’s time and money
I went to Vodacom in Northgate to upgrade, I was sold the wrong cellphone cover, when I realised it was wrong I went to Vodacom Cresta who refused to assist, I owned a CTM franchise and if you bought somewhere else we assisted all clients, I then drove to Northgate at considerable time and cost snd when I asked for a discount to cover my costs for their mistake I was told the manager was not at store, why do clients always pay for staff incompetence and for our waste of time, over 30 years as a client paying monthly without a problem and I am treated as someone who is nobody, well done vodacom
264 replies
42 months ago
Total incompetent Service offering
The service levels offered by Hollard have to be some of the worst in the country, I question where Hollard find the incompetent people that deal with client queries. I have made changes to a policy for a client and all four stages were an absolute disaster and there is no feedback. Now they are sending FICA requirements when they acknowledge they received the FICA on the 28/10/2022 and then they request the same thing on the 7/11/2022 9 days later and if FICA is not supplied, we know what happens. The amount of time that is wasted to deal with fixing Hollards bad service is amazing
264 replies
43 months ago
Hollard Service deteriorates further
Hollard messed up an alteration to a quote, I spent 32 minutes arguing with a call centre person who would not transfer me to a manager, having to show that every step of the alteration was incorrectly followed through by hollard and all the consultant tried to do was justify. He promised me a revised quote by the end of business on Monday after I had sent the first email at 07h40 on Friday. The call center agent tried to tell me I was not telling the truth and I only sent my email on Monday. Well as expected the new quote did not come before the end of business, which is no surprise as there does not seem to be anyone at Hollard that knows what they are doing
0 replies
43 months ago
Poor servicing
I have been trying to alter a policy for a client, I have yet to deal with a company that gets things so wrong and then are unable to fix the mess they create
133 replies
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34 (97.14285714285714%)