KG
kalpana G
Active since Jan 2013
5
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0
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Reviews
5 reviews28 months ago
Amore Century City disappointment
Amore Century City… -confirmed booking, waited 45min to be assisted. - seems receptionist is bombarded by unexpected online bookings and can’t cope with the overload. - bookings are not well managed wrt time. - constant influx of complaints by irate clients. - nail the******s don’t seem to have a break in-between clients, feels like a grimy Chinese sweatshop. - no aircon in salon for the unbearable hot weather. I pity the nail the******s that have to work in the heat. - floors are filthy. - nail equipment of inferior quality, nail the******s seem to constantly borrow each others products, looks like a possible shortage in supply which interferes with time management for the nail the****** and constant interruption to the client. - nail salon displays Gel-it product but offers in-house Amore branded nail product instead? - uv lamps are constantly switching off in-between gel applications. - uv lamps are filthy inside with gel stains from various clients. - pedicure armchairs are filthy to sit on. -nail the****** leaves brushes and various nail equipment on the filthy floor whilst doing a pedicure? No nail container to hold all equipment, instead a small gold bag to work out of. -Unhygienic overall. - Receptionist seems overwhelmed by working all by herself. She’s very kind, understanding and polite and constantly has to apologise to irate clients being delayed with their confirmed bookings. - prices are very reasonable however it’s not worth the stress, anxiety that one feels as a client. - No visible owner to be seen in the salon. - Meryn is a kind, polite, talented and a professional nail the******. -Disappointed to see her work in the above conditions/challenges. *Regrettably, not sure if I’ll be back…
0 replies
68 months ago
Sub-standard food
We drove from Cape Town to Bayleaf & Thyme(Riebeeck Kasteel), 60mins drive. We ordered x2 pizzas, x2 pasta dishes, beef burger, glass of Merlot, glass of chardonnay, bottled water. Our waiter(male) was pleasant. At R50 per glass of Merlot, I received a half glass of wine? Chardonnay the same. Salmon pasta dish was shocking & inferior with cheap salmon slivers instead of salmon pieces, less than basic dish. Arriabata with chicken pasta dish was made in a tomato paste instead of a rich tomato pasta sauce mixed with minimal chicken pieces. The pulled lamb pizza was truly low quality. Didn’t resemble close to fresh, chunky pieces of pulled lamb, pizza was not fully round, arrived a bit misshaped in size. The Pepperoni pizza was basic, we had to send the pizza back as the salami was still uncooked. It came back oozing with oil from the overstuffed cheap mozzarella cheese & it was burnt at the edges. Both pizza bases were soggy. We were starving so we ate most of it. Pasta dish was unfinished. We took the uneaten pizza in a doggy bag to give to the street children. This was our 2nd time there, we will unfortunately not re-visit this restaurant as the food is sub-standard, below average, no taste, simply uninspiring, bland with no effort & love put into the food. The atmosphere is lovely & cosy, that’s about it. Bill paid was R650... too much.
0 replies
71 months ago
Nike.com/SA ridiculous delivery fee charge
I’m a regular customer of the Nike brand. Nike SA online regularly has sales but it’s ridiculous that they charge a delivery flat fee of R250 for items purchased. Anything ONLY over R4400 warrants free delivery? They’ve just lost an online sale of R3000 from me. This is very off-putting to the Nike brand. Hoping that Nike SA can re-look at their free delivery cost, perhaps goods over R1000 is free delivery and anything under they can charge the R250. The sale then does not make sense online. Very disappointing I must say.
0 replies
71 months ago
Nike SA ridiculous delivery fee charge
I’m a regular customer of the Nike brand. Nike SA online regularly has sales but it’s ridiculous that they charge a delivery flat fee of R250 for items purchased. Anything ONLY over R4400 warrants free delivery? They’ve just lost an online sale of R3000 from me. This is very off-putting to the Nike brand. Hoping that Nike SA can re-look at their free delivery cost, perhaps goods over R1000 is free delivery and anything under they can charge the R250. The sale then does not make sense online. Very disappointing I must say.
0 replies
79 months ago
Woolworths Gift Card possible Fraud Colleseum Century City
I’m a lifetime regular of the Woolworths brand. I’m a consistent everyday customer at Woolworths Colleseum, Century City and mostly purchase Country Road, Witchery at the Canal Walk store. I purchase a gift card most times within the Colleseum store, and reload on the same gift card for myself & family as a way of mindful spending. My last reload on the same gift card was yesterday at the Colleseum store. Today I wanted to add more of my own money onto my same gift card only to be confused that I couldn’t? The assistant manager & till operator was equally confused? After much deliberation & time passing, we had a back & forth confusion & frenzy of which the gift card division was called. This was time consuming, so I left & came back in-store about 2hrs later. I was told by one Manager that my gift card was reported stolen?! I was even more confused & by now slightly irritated. I then had to speak to another “manager” who decided she’d rather communicate with me via telephone from her back office instead of face to face in store? Eventually I had to request for Melanie to take a walk from her back office to confront me in store for an explanation. In the meantime, staff were trying to track my last gift card purchase via their internal electronic journal. Eventually I met with a flustered Melanie who was trying her best to be accommodating but kind of intimated that my card was “fraudulent”? Hmmmfff... I was trying to understand as a regular why I was caught in the middle of all of this & why I was being inconvenienced? I just wanted my money I had on my gift card back. It was purposely blocked & I was not being told what is going on, Melanie seemed confused herself. I was not even called as a Woolies customer to say why the gift card was blocked, just that it's sitting with head-office? REALLY? I subsequently called to speak to the store manager of Colleseum Woolies century city... we’ll he's got meetings & will only be in-store on Friday. I’ve left my contact details, well no call as yet? In the meantime, luckily I had a few gift card slips as proof, gave my ID & they picked up gift card activity from the internal electronic journals. This current experience is utterly appalling for the Woolworths brand with my integrity as a customer most clearly compromised. I just don’t know anymore... it’s truly disappointing.
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