KN
Kobus N/A
Active since May 2013
6
Reviews
0
Industries
Reviews
6 reviews9 months ago
Poor Review: MTN Coactivate Service Experience
Here's your rewritten review with CoActive replaced by CoActivate: *Poor Review: MTN - CoActivate Service Experience* *Date of Experience:* July 10, 2025 I'm writing to express my extreme disappointment with the service received from CoActivate regarding a new MTN contract. On July 10th, I signed up for a new contract through CoActivate, with the understanding that the MTN SIM activation and number porting would be completed within 48 hours of delivery. It has now been significantly longer than the promised 48 hours, and I'm still facing major issues: - *SIM Not Activated*: My MTN SIM card remains inactive, rendering the new contract unusable. - *Number Porting Outstanding*: The critical process of porting my existing number is still pending, causing significant inconvenience. - *Unresponsive Sales Agent*: The sales agent, Nompumelelo, who handled my application, has been completely unresponsive to all my emails regarding these pressing issues. My attempts to get an update or resolution have been met with silence. When I contacted MTN customer support directly for assistance, I was informed that they are unable to help with the activation and porting, and was referred back to CoActivate to resolve the matter. This creates an unacceptable loop where I'm left without a functional service and no clear path to resolution. This entire experience has been frustrating and unprofessional. The lack of communication and failure to deliver on promised timelines reflects very poorly on CoActivate's service. I urge CoActivate to address these issues immediately and improve their customer service processes.
0 replies
9 months ago
Poor Review: MTN - Vasco Connect Service Experience
Poor Review: Vasco Connect Service Experience (MTN) Date of Experience: July 10, 2025 I am writing to express my extreme disappointment with the service received from Vasco Connect regarding a new MTN contract. On July 10th, I signed up for a new contract through Vasco Connect, with the understanding that the MTN SIM activation and number porting would be completed within 48 hours of delivery. It has now been significantly longer than the promised 48 hours, and I am still facing major issues: SIM Not Activated: My MTN SIM card remains inactive, rendering the new contract unusable. Number Porting Outstanding: The critical process of porting my existing number is still pending, causing significant inconvenience. Unresponsive Sales Agent: The sales agent, Nompumelelo, who handled my application, has been completely unresponsive to all my emails regarding these pressing issues. My attempts to get an update or resolution have been met with silence. To make matters worse, when I contacted MTN customer support directly for assistance, I was informed that they are unable to help with the activation and porting, and was referred back to Vasco Connect to resolve the matter. This creates an unacceptable loop where I am left without a functional service and no clear path to resolution. This entire experience has been frustrating and unprofessional. The lack of communication and failure to deliver on promised timelines reflects very poorly on Vasco Connect's service. I urge Vasco Connect to address these issues immediately and improve their customer service processes.
0 replies
9 months ago
Poor Review: Vasco Connect Service Experience
Poor Review: Vasco Connect Service Experience Date of Experience: July 10, 2025 I am writing to express my extreme disappointment with the service received from Vasco Connect regarding a new MTN contract. On July 10th, I signed up for a new contract through Vasco Connect, with the understanding that the MTN SIM activation and number porting would be completed within 48 hours of delivery. It has now been significantly longer than the promised 48 hours, and I am still facing major issues: SIM Not Activated: My MTN SIM card remains inactive, rendering the new contract unusable. Number Porting Outstanding: The critical process of porting my existing number is still pending, causing significant inconvenience. Unresponsive Sales Agent: The sales agent, Nompumelelo, who handled my application, has been completely unresponsive to all my emails regarding these pressing issues. My attempts to get an update or resolution have been met with silence. To make matters worse, when I contacted MTN customer support directly for assistance, I was informed that they are unable to help with the activation and porting, and was referred back to Vasco Connect to resolve the matter. This creates an unacceptable loop where I am left without a functional service and no clear path to resolution. This entire experience has been frustrating and unprofessional. The lack of communication and failure to deliver on promised timelines reflects very poorly on Vasco Connect's service. I urge Vasco Connect to address these issues immediately and improve their customer service processes.
0 replies
41 months ago
JC was more thank helpfull and very patient with me as a new client providing him with all the details
JC was more thank helpfull and very patient with me as a new client providing him with all the details. JC is passionate about delivering a awesome service. Thank you
132 replies
48 months ago
Evorevo4x4 Refund Nightmare
I purchased Side Steps Online (ORDER #3995) from EveRevo4X4, a week later I inquired about my order and I was informed they don't have stock and I will need to wait 2 weeks for stock to arrive. I was willing to wait 2 weeks and asked them to keep me Updated. Two weeks passed and I followed up again on the progress of my order, they were unable to get stock and I then took the option for a Refund and provided my banking details.... its been another thow weeks and after numerous emails, WhatsApps , Calls. I am told they are waiting for their accounts manager to process the refund. I am still waiting .... !
0 replies
109 months ago
Edit Packages without Customer Consent
<p>I requested Afrihost to upgrade my Mobile 500 Package to Mobile S. The Agent Mentioned I will need to cancel the Mobile 500 Package and then select the new Package on the 1st June, I agreed and Cancelled the Package only to upgrade in the 1st.</p> <p>2 Days After I cancelled the Package using the app I received a mail and Invoice that my Package have been moved to Mobile XS without my consent. Afrihost is charging me for changes I have not approved and they made a mess of my Mobile data... during this time I requested Afrihost via Phone to please remove the Mobile XS package and Move it Back to Mobile 500 or to Mobile S. The Agent mentioned they can upgrade my Package to Mobile S immediately and I agreed to this, But now Afrihost made a another mess, my Mobile Data that comes with the Packages have not been activated ... I really don’t think the Support or Dev Team Know what they are doing... they are just making stuff worse. Please just sort out my account without causing new issues… Small Mistakes like these will let you loose Client</p>
0 replies
Review Distribution
5 Star
1 (16.666666666666668%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
5 (83.33333333333333%)