KL
Kefuwe L
Active since Aug 2013
16
Reviews
0
Industries
Reviews
16 reviews64 months ago
Wrongful listing
My listing of unknown judgement has not been resolved I tried to call but the number is not in service I cannot recommend this business due to their unethical approach to clientele problems
0 replies
88 months ago
A simple claim
Hello I am not a happy client I have been calling since 8:30 am today but I have not received proper assistance I have been transferred from pillar to post and dropped calls whenever I utter the word claim.
61 replies
122 months ago
Accounts Dept.
Good day<br> <br> I just received an sms that an additional R97 will be debited from my bank account due to arrears<br> <br> Please tell me why is this happening??<br> <br> Are you not debitting my account any more ?<br> <br> I cannot be checking my account monthly for your debit orders. What is going on here !!<br> <br> The purpose of me having this is still build a credit record for myself but if this is happening then I might as well settle my account with you and go to another FSP
75 replies
123 months ago
Debit Order Dates
So my account was not debited because of a debit order that was amended by yourselves after a pay break if i knew this was going to happen i would have paid my account cash which I believe I should start doing so because it is not the 1st time this happens in Febraury month. AB also debited my account on an authorised debit order date which resulted in me getting charged bank fees. Surely, it not my mistake. I made provision and AB debits later. So R115.00 is my bank charge and my instalment is R390.00. Refund me so I can make the payment.<br> <br> Can someone contact me about this matter before visit one of your branches.
75 replies
124 months ago
Deposits
Good day<br> <br> I am got assistance from a friendly consultant this pas Monday but I tried contacting the branch and him by email and he is not responding. This regarding my query for funds that were incorrectly deposited into some elses account. Please get this consultant to contact me as I am happy that I have made progress with my case
0 replies
125 months ago
Deposits
Good day<br> <br> My salary was paid into someone else's bank account and STD Bank has been very unhelpful towards me with this matter. I would like this matter to be treated with urgency as I have to replace that money to the company I work for.
53 replies
125 months ago
Wrong amount debited
Good day<br> <br> I am very upset with the way you have personally dealt with this matter. I would like you to escalate this your senior/s<br> <br> My account was up to date and the only debit order that had to go off was for December R5950.00 but now I was debited R17850.06 plus debit order failed/return fees<br> <br> So from today going forward no more debit order. You really messed up my ratings with my bank. <br>
0 replies
126 months ago
Simple Process
Hello<br> <br> Thank you for such outstanding service. It was unfortunate that I missed the show I bought tickets for. What I apprciated the most is that the agents were friendly and understood my problem. They offered alternative contact method of their supervisor and explained working hours. First hand resolution and no passing of the bug.<br> <br> I say you deserve five star (*****) rating for great assistance.
0 replies
126 months ago
Incorrect funds
Hello <br> <br> Please help my membership says no funds but I have never used the card before.
75 replies
126 months ago
Still unsatisfied (lack of diversity)
Good day<br> <br> I would like a payment break. I am aware my months will be extended. As it stated on the sms I received<br> <br> Reason: It's a festive season and I would like to save up some money for school in 2016.<br> <br> Client services cannot help me over the phone however, I work 8-5 and the branches that I rely (Midrand Boulders) on will be closed at that time and I use public transport.<br> <br> Can you please make alternative arrangement to meet my expectations for an existing client<br>
75 replies
Review Distribution
5 Star
3 (18.75%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
11 (68.75%)
1 Star
2 (12.5%)