BT
Bev T
Active since Aug 2013
2
Reviews
0
Industries
Reviews
2 reviews113 months ago
E-gift card
<p>I tried purchasing an e-gift card from Edgars, and after 3 emails via the website got a response from Allison Milton who proceeded to assist me. Not only is the procedure VERY long and complicated, but time lines are not adhered to. I contacted her again today to inform her that her "24 hour deadline" was almost 24 hours late and have not had a response. Allison was polite and the tone of her emails friendly.</p> <p>I went onto Markhams website and purchased an e-gift card for the same value (substantial amount), and it was processed immediately.</p> <p>I am not impressed with Edgars and will not shop there in the future.</p> <p> </p>
56 replies
133 months ago
Awesome service!
I have had reason to visit this establishment twice for quotations, and each time I was treated like a first class client. The owners and staff all showed an interest in the reason for my visits, were curteous and helpful, and made sure that my stay in their waiting room was comfortable and hospitable. The attitude from management filters down to employees, and this needs to be commended. I wish other service-related businesses could go to Geiorgio's for training :).<br> <br> Thank you Marco, Stacy and team for making me feel that my small amount of business was worth making me feel like a first rate client.
0 replies
Review Distribution
5 Star
1 (50%)
4 Star
0 (0%)
3 Star
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2 Star
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1 Star
1 (50%)