EC
Edward C
Active since Oct 2013
14
Reviews
0
Industries
Reviews
14 reviews2 months ago
Seriously
Maybe the overpaid boardmemebers at PEPKOR (holding company for Hi-fi Corp) don't think they need to employ a team that manages their customer relations or atleast for their holding companies. I've never seen so many 1 star reviews. BTW Compensation paid to key management and directors – Pepkor R233 522 000 in 2025 up from R203 429 00 the prior year. Clearly they think they are doing a good job.
0 replies
2 months ago
Good company but *** delivery when you paid ESPECIALLY online (go in store)
Great deals but super **** delivery. Also promise free delivery through app. But on check out its paid delivery that takes forever. Also buy lots of airtime for the office numbers because you will be on hold for a long time. Really like this company but their customer service is falling way behind lately. Rather go buy in store and ask if they have stock. Product returns are also not a problem.
0 replies
2 months ago
Noah is still waiting for his package from these guys
If you don't want to be notified about exactly when your package will be delivered or have an ability to speak to any sort of help service, choose this company they are great at keeping you in the dark and taking forever to get your order delivered. And you'll have to speak to who know what because there is no customer service.
0 replies
7 months ago
Good service
Follow ups happen. A little admin that is required with 3rd parties but nothing too hectic. Happy with their service
1 reply
51 months ago
Flysafair worst experience and customer service I ever experienced
Couldn't check in on time but the plane was still boarding staffed refused to help me and was sent back and forth to be told that they refused to helpe or offer me service after arguing with the guy at the booking office.
0 replies
59 months ago
Got helped when I was unhappy with my claim
I would just like to commend VonganiM that helped me with my dispute on a write off for my car but helped me to actually get funds to fix it instead. Really helpful service and made stay on as a client. I hope management get to see this and reward you somehow. Thank you again.
1 reply
89 months ago
Go completely digital with your signup and tweak delivery please
Just signed up. Had some pain points. Unable to sign up online ( keeps asking for mandatory agent details - this is unnecessary). Phoned the call centre 4 times and they kept capturing my details incorrectly (could be avoided by making a completely digital sign up process) and then the activation is not smooth process. No instructions in mail to take you through step by step process. So once my internet is actually working we'll see how good the after sale service is. PS. Olympus was an absolute champ to work with - give that man a bells.. or a promotion! He's the reason you are not getting 2/5 stars ;)
1 reply
98 months ago
Really good service from NHC Bryanston - Thanks !
For the Bryanston branch. Whenever I drop them an email the manager phones me back and transfers me to the reception to make my appointment. Now that is what I call service. Please keep it up! @ Whoever is responsible for responding to these e-mails: ********** **********
0 replies
106 months ago
FNB Law on call
I lodged a request through fnb's website on the 19th of September. I do not recommend doing this as they only send a notification that a request was sent but no details of the request. So the agent told me I should re-lodge the request via email, this was on the 21st of September. They promise:" An FNB Agent will contact you within 2 working days (Monday to Friday)" This is legally binding and no attempt was made on their part to contact me back. Request of the 21st has still not been attended to. After leaving a message for their manager Jaco van der Merwe to phone me back... Never did. The lady that left the message Onky Moeletsi, was also very unhelpful. She told me a had to resubmit my request.. after my initial submission, following the same steps as the first time. No point in being put on a endless re-submission quest. I will try and get the issue resolved as I have been paying these useless people for a year now. If they fail to deliver I will take the matter further via.. consumer protection and the insurance ombudsman. I highly recommend searching "FNB law on call hellopeter" in google before anyone wastes their time and money.
4 replies
106 months ago
They will look for every reason not to pay and take 3 weeks to tell you
Took them 3 weeks to complete my claim only to let me know that they will not pay. Also claimed to have contacted the person who gifted me an item that was stolen, only to find out form my friend they never even called. If you are looking for a company to have your back when the worst will happen.. this is not the place for you. En nou mooi in Afrikaans... jullie diens is sommer kak! Dankie.
1 reply
Review Distribution
5 Star
4 (28.571428571428573%)
4 Star
0 (0%)
3 Star
1 (7.142857142857143%)
2 Star
1 (7.142857142857143%)
1 Star
8 (57.142857142857146%)