SF
Steven F
Active since Mar 2009
106
Reviews
0
Industries
Reviews
106 reviews3 months ago
*********** staff
I visited this Postnet branch on 18 January 2026 to have an image printed on A2 paper in portrait orientation. The central detail of the image needed to be printed full-length vertically, and I was not concerned about any cropping at the sides. The employee printed the image in landscape orientation without offering a print preview or asking for confirmation. This resulted in what was essentially an A4 print on A2 paper — completely useless for my purpose. He had proceeded without proper consultation and I was charged for the incorrect printout. When I requested that the print wasnt correct and needed to be reprinted in portrait, the staff member insisted the image could not be rotated. He repeatedly fiddled around on printer settings, kept selecting 'fit to page' / 'shrink to fit' and claimed that images cannot be rotated and that the printer does not support portrait mode for A2. This is clearly incorrect, any printer and especially a large format printer can handle both portrait and landscape orientations, and basic print software allows image rotation. Despite explaining the requirement clearly, he appeared unfami**** with basic printer settings and image handling. This was very disappointing and frustrating. This experience reflects poor staff training/competence in handling simple image printing requests, lack of a preview step (which is standard practice), and unwillingness to correct the error. I should not have been charged for a print that did not meet my requirements and was printed without verification. I should be refunded in full or have my A2 print done correctly.
0 replies
3 months ago
Grossly ************ employee
I visited a PostNet branch on 18 January 2026 to have an image printed on A2 paper in portrait orientation. The central detail of the image needed to be printed full-length vertically, and I was not concerned about any cropping at the sides. The employee printed the image in landscape orientation without offering a print preview or asking for confirmation. This resulted in what was essentially an A4 print on A2 paper — completely useless for my purpose. He had proceeded without proper consultation and I was charged for the incorrect printout. When I requested that the print wasnt correct and needed to be reprinted in portrait, the staff member insisted the image could not be rotated. He repeatedly fiddled around on printer settings, kept selecting 'fit to page' / 'shrink to fit' and claimed that images cannot be rotated and that the printer does not support portrait mode for A2. This is clearly incorrect, any printer and especially a large format printer can handle both portrait and landscape orientations, and basic print software allows image rotation. Despite explaining the requirement clearly, he appeared unfami**** with basic printer settings and image handling. This was very disappointing and frustrating. This experience reflects poor staff training/competence in handling simple image printing requests, lack of a preview step (which is standard practice), and unwillingness to correct the error. I should not have been charged for a print that did not meet my requirements and was printed without verification. I should be refunded in full or have my A2 print done correctly.
0 replies
3 months ago
Grossly *********** employee
I visited a PostNet branch on 18 January 2026 to have an image printed on A2 paper in portrait orientation. The central detail of the image needed to be printed full-length vertically, and I was not concerned about any cropping at the sides. The employee printed the image in landscape orientation without offering a print preview or asking for confirmation. This resulted in what was essentially an A4 print on A2 paper — completely useless for my purpose. He had proceeded without proper consultation and I was charged for the incorrect printout. When I requested that the print wasnt correct and needed to be reprinted in portrait, the staff member insisted the image could not be rotated. He repeatedly fiddled around on printer settings, kept selecting 'fit to page' / 'shrink to fit' and claimed that images cannot be rotated and that the printer does not support portrait mode for A2. This is clearly incorrect, any printer and especially a large format printer can handle both portrait and landscape orientations, and basic print software allows image rotation. Despite explaining the requirement clearly, he appeared unfami**** with basic printer settings and image handling. This was very disappointing and frustrating. This experience reflects poor staff training/competence in handling simple image printing requests, lack of a preview step (which is standard practice), and unwillingness to correct the error. I should not have been charged for a print that did not meet my requirements and was printed without verification. I should be refunded in full or have my A2 print done correctly.
0 replies
3 months ago
cant login for more than 5 months... no response.. no updates
Does nobody care at this bank? I have not been able to logon since August 2025...
168 replies
3 months ago
Almost 4 months and no access
It's been almost 4 months and Discovery Bank cannot solve that my profile is still linked to.my old device. I have mailed all the documents, selfies, selfies and IDs and it's just ignored. Either you don't want me as a client or just plain ***********.
280 replies
4 months ago
No followups, no feedback
Logged a claim 01 Dec. To date I have no response other than having an assessor visit. My patio roofs are damaged and the constant rain is creating havoc but nothing from AIC
280 replies
4 months ago
Cant login to app for 3 months and no solution
Since submitting the requested documents on the 23 October and TWICE verifying myself to Discovery staff, nobody has contacted me to resolve my issue. The errors point to me still being link to my old device, I dont have it anymore, I have a new device. Is it this difficult to fix? Cant login in for 3 months! Are you going to call me AGAIN to verify???!!!! https://www.hellopeter.com/discovery-bank/reviews/still-no-response-9f485771eeafc7fb132220efe867d2ff2b167a7c-6033132
495 replies
5 months ago
3rd times the charm. 3 weeks and no resolution to a simple problem
Perhaps 3rd times the charm. After my 2nd complaint, someone called. Not top resolve to the issue, but to confirm my identity via security questions. After that he said someone else would call me to resolve the issue. Are you not able to solve my issue? I am running out of patience here. How mentally challenging is it to resolve? It clearly states, as Ive informed Discovery multiple times, that it states on website that it is trying to authenticate to my old device, I now have a new device
0 replies
5 months ago
Still no response
I have a new phone, I can logon to Discovery Health but cannot logon to the Discovery banking app nor via the website. The website states its trying to verify my identity on the the old device. Youve requested I send screen recordings, selfies and my ID. I have done this on 23 October and still no response.
479 replies
6 months ago
Flamingo branch with 2 cashiers
Wasting my time standing in long queues at Flamingo branch because you have 2 cashiers. No Packers! It's a Sunday and I'd rather be at home relaxing instead of handing out in long queues. You have 2 other cashier idle counting coupons or stickers.
0 replies
Review Distribution
5 Star
19 (17.92452830188679%)
4 Star
1 (0.9433962264150944%)
3 Star
0 (0%)
2 Star
14 (13.20754716981132%)
1 Star
72 (67.9245283018868%)