MG
Michael G
Active since Feb 2014
2
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2 reviews80 months ago
Experience from 2013 that seems to be deleted
** This is a review for a deal that happened in 2013. Seems HelloPeter deleted my old review and I feel it's important that it remails up seeing as the current reviews on echo what happened to me back then. Here is part of what I sent to the motoring industry ombudsman: Last year April (2013) I bought a 2006 Volvo S40 2.0D from All Cars in Pinetown. About a month and a half into owning the car, I started experiencing issues of power loss whilst driving and a noise from the gearbox. I took the car to CMH Volvo in Umhlanga to have the problem diagnosed and they quoted me R35 000 to replace the gearbox and a few globe plugs. At this stage, I spent my savings on the car's deposit and was not in the position to do the necessary repairs. I then got in contact with Gary, the principal dealer of All Cars and he assured me that he would sort it out. I ended up paying R1400 to Volvo as an inspection fee and moved the car back to All Cars. Gary had someone replace the clutch and look into the power loss issue. After this was done, they released the car back to me. Over the course of the next one and a half months, the car went backwards and forwards between myself and the repair shop, they saying it is fixed and me after driving it for between 2 and 4 days, saying it is not. Then Gary decided the car must go into CMH Infinity Pinetown as he knew the workshop manager, Peter and felt that he could help. They mainly had the car till somewhere around November of last year(2013). I ended up paying them in excess of R1000 in the end as well. don't deal with these sharks.
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80 months ago
Great after sales service
These guys really stand behind their product and have given me service that I havent seen in ages. Thank you Matthew, the way you handled my situation is commendable! After this, I will gladly deal with them in the future and recommend them to friends.
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