JM
Justine M
Active since Jul 2014
10
Reviews
0
Industries
Reviews
10 reviews8 months ago
The Stole my money!!! Stay far away!
STAY AS FAR AWAY AS YOU CAN!!! They knew that they were going to close their doors yet 4 days prior to that-they DID NOT inform me and were very happy to take my money!!! Now I can’t get any answer from Sandra Perkins who is apparently the CEO of that department. I have seen so many people complaining and no one gets back to them. (With the same issue as mine). They are ******
0 replies
9 months ago
Thank you! BaB is Incredible!
There are no word to discribe how grateful I am for BackaBuddy. They were so helpful, easy to get hold of, super knowledgable and made so much effort to make our fundraiser possible. We needed to raise funds for a little boy(have know him since birth). He lives in Malawi and ended up with Malaria. It then became severe malaria then into Cerebral Malaria. He was in hospital in a special isolated ward with specialists working with him non stop. He was in hospital for 6 weeks and was unconscious for 95% of the time. Because of BaB, I was able to get the word out about him and because of selfless people, we were able to raise funds to make sure he was able to get the medication and help he needed. I am forever grateful for this platform, and how easy it was to use. If I ever have to use it again-there is no other platform I would use. This made this whole journey through such a tough time, a bit easier.
0 replies
108 months ago
INCOMPETENT VODACOM!!!!!!!
<p>HOW MANY TIMES DO CONTACT VODACOM FOR THE SAME THING TO BE CANCELED! </p> <p>NO ONE AT VODACOM SEEMS TO BE ABLE TO DO THIS ONE SIMPLE TASK AND FRANKLY I AM SICK AND TIRED OF IT. ONE ISSUE AFTER THE OTHER AND I NEED TO WAIT MONTHSJUST TO GET A RESPONSE. IT IS ABOUT TIME THAT EVERY KNOWS HOW PATHETIC VODACOM HAS BECOME! </p> <p>I EXPECT A CALL BACK AND A REFUND ASAP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!</p>
112 replies
115 months ago
Pathetic Service
<p>How many times do I need to call in to get itemised billing for 6 months.</p> <p>With every call- one person is more useless than the next,.</p> <p> </p> <p>I am sick and tired of this awful pathic service from vodacom.</p> <p>The quality is going down the drain and after 15 odd years with you I am really considering moving.</p> <p>Why is it that I need to call in 5 or 6 times to recieve no service and then I have to resort to Hello Peter!!!!!!! - for the 3rd time in a row I might add.</p> <p>Even when I call head office- It is useless- so why even have a number where no one can assist with anything!!!! PATHETIC</p> <p> </p> <p>I AM WAITING FOR YOUR CALL NOW!!!!!!!!!!!!!!!!!</p>
112 replies
117 months ago
Disgusting Service and experience with Vodacom.
<p>Iv been with Vodacom for as long as I can remeber and I have offically had enough with the bull**** service.</p> <p> </p> <p>I now- bought a data bundle(Last night) to last 30 days- all to be told it expires tomorrow. WHAT THE HELL BULL IS THAT!</p> <p>Besides that- I have been sent a bill that states you are charging me for a migration that should not cost a penny- as I was told by your consultants and supervisor.</p> <p>So I will be debited R2500 as per the statement sent!!!!!!!!!!!!</p> <p>How many more times must I call in to sort this issue out- ALL TO HAVE NO RESPONSE WHAT SO EVER!!!!!!!</p> <p> </p> <p>I WANT MY 500mb DATA THAT I BOUGHT AND I WANT MY ACOUNT CLEARED OF THE MIGRATION FEE IMMEDIATLY!!!!!!</p> <p> </p> <p>I am so damb sick and tired of this constant bull**** I have to deal with with vodacom.</p> <p>Over a decade with you now I think its time to move on!</p> <p>FIX THIS VODACOM!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!</p>
53 replies
121 months ago
Outstanding service
This evening my husband and I went to the Sunninghill KFC. We have been living in sunninghill for 4 years and it doesnt matter what time of day or when we go, the service is absolutely brilliant. We always take the drive through, and tonight was no exception! Thank you to the lovely ladies that were at the windows tonight! Always a pleasure having such wonderful staff to make your night! Big smiles, so polite and happy! KFC- you have real winners working at that branch! Keep it up! And Thank You!
75 replies
127 months ago
Double debiting my account when I have NO Account!
On the 2nd of November I was double debited to the value of R1558. <br> I had requested that my subscription be cancelled on the the last day of October.<br> I have called in 3 times to get my money back. It is now the 11th and I am still waiting.<br> You are thieves!!! I will take this further if I have to. I WANT MY MONEY BACK NOW!!!<br> Don't give me this nonsense about 7 working days! you did the same to me last month.<br> I AM NOT INTERESTED in your excuses. <br> You have illegally taken money out of my account and you are not paying it back.<br> Piss poor!!!<br> SOLVE THIS!
75 replies
134 months ago
Outstanding Service
My husband and I exchanged Mosaic Tiles at the CTM Alberton Branch, where we were given 2 different colour batches of stock(accidentally). We gave it to our tiler unknowingly and only saw it later that evening- that the wall was 2 different colours. <br> We then mailed CTM, and by 8am the next morning had received a phone call. <br> We explained to them what the issue was, and by 9am, they had delivered all new stock of the same colour(corrected), as well as replaced the Mosaic Adhesive for free. They even offered to pay for our labour.<br> <br> With this outstanding service, we managed to carry on with our renovations at a steady pace and with no delay.<br> <br> This is really a fantastic branch- outstanding service and we are so impressed by the eagerness to help us rectify the problem at hand! <br> <br> WELL DONE CTM Alberton. Keep it up!!<br> And a massive Thank You!<br> <br> <br>
76 replies
135 months ago
terrible shocking awful service from Discvovery!!!
Since the beginning of the year- there has been one issue after then other with Discovery. My husband and i have been with discovery for how many years and we have EVERYTHING with them.<br> The most simple thing- like to take out a life policy- has been the most trying negligent and utmost terrible experience!!! discovery is meant to have a good turnaround time- yet- when i took the policy out- no one bothered to call and inform us that nothing was being auctioned because of certain processes that needed to take place.only after i called, did something start happening- which took how long to start on the path of being resolved.<br> Our policy was meant to be active on 1 March. it is now 25 March- and now i still have to send through info- so how much longer is this bull going to take.the e-mail address for Elmeric(which he gave me) is incorrect. I have had NO follow up calls what so ever!<br> <br> I am VERY tempted to take everything away from discovery as this has been one f-up after another since the beginning of the year!!!<br> <br> Terrible terrible neglect service from discovery!<br> SORT THIS OUT DISCOVERY!!!<br> <br> I hope this is not the norm of how you are starting to treat all your clients
76 replies
135 months ago
Terrible Customer Service from MTN
A month ago I sent my 3 week old iPhone in for repairs to the MTN branch.The guy there was very helpful, however, its been a month now and I still don't have a phone.Within 5 days of the phone being booked in at the repair center, they send the phone back the branch, still broken, because I had to log out of my iCloud account.I did it within 30 min after receiving a call, and informed them immediately.So after sending the phone back to the repair center, once again, a week later I get call to say that the phone will cost RX to replace.I said it was fine and that they must please go ahead.Two weeks later and I still haven't received an invoice to pay for the replacement phone.And this is after phoning everyday, hanging on the phone for at least 30 min at a time, just for them to tell you once again, that are working on it. Working on WHAT? Just send me the damb invoice so I get the new phone. Yesterday the guy from the call center phones me to say that they have now told him that they are repairing the phone. Now I ask you, what are they doing there. Two weeks ago they tell me that I must pay in for a new phone, now they are repairing it. I tried phoning head office- NOTHING!!
76 replies
Review Distribution
5 Star
3 (30%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
3 (30%)
1 Star
4 (40%)