CS
Colin S
Active since Aug 2014
2
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0
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2 reviews129 months ago
Bad Service & No Action
I was running my own Google Adwords campaign quite successfully. The reps from Interface Media said that they could get better results on approximately the same budget, so I signed up about 6 or 7 weeks ago. Since then I have not seen a single ad on Google, and have lost business as a result. My complaints were never attended to except for sending me meaningless statistics. I check Adwords often everyday, and ... nothing! They do not return calls, they are totally unprofessional in every way. <br> They are not delivering what they promised and are in breach of contract, yet say they do not cancel contracts.<br> Well, I don't pay for contracts that are not honoured. Why didn't I check Hello Peter before I signed?!
0 replies
133 months ago
Empty Promises
I received an SMS from Discovery Health on 16 April 2015 offering a free pneumococcal vaccination, presumably as I was considered at risk of getting pneumonia. I went to a local pharmacy clinic to have the vaccine, and they told me that the cost would be debited to my savings account. I contacted Discovery and this was confirmed by the consultant who took my call. I then emailed Discovery about their promise to pay for the vaccine and then reversing it as I would end up paying if it came off my savings. A few days later I received a call from a consultant at Discovery, who explained that as I a considered at risk, the cost would not be deducted from my savings, but paid from another cost centre (I can't remember which). I returned to the clinic and had the vaccine, and was surprised to find out a few days later that my savings had been used. The amount was R714.91. When I queried this by email I was advised that I was not covered for he particular vaccine that was administered. Not once prior to the vaccination was I advised that a particular vaccine was to be administered, and as a pensioner cannot afford to pay the cost of this vaccine. Subsequent email have not been answered.
76 replies
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