JJ
Johan J
Active since Nov 2014
15
Reviews
0
Industries
Reviews
15 reviews1 month ago
Disgusting and poor service
King price, what a pathetic service and frustrated unresolved claim. you don't even answer our mail dated 24 April directed to claims, and once we contact you, we are being placed on hold continuously. Jacqueline is so informed and unprofessional, the biggest reason we will move our insurance to a more professional company. King price is a ******* of short term insurance. This matter will now enjoy the attention of the ombudsman followed the NCR. We will not tolerate king price frustrating us further not solving this matter in a professional manner.
6 replies
1 month ago
Pathetic service from Nedbank and VVM
I had a credit card with Nedbank. Unfortunately, due to financial constraints last year, i could not honor all my payments immediately. I was contacted by VVM debt collectors for a payment arrangement which I did honor every month till my account was fully settled the 8th of March 2026. Every month Nedbank contact me via sms keeping on remind me to settle my account or legal action will be institute against me. The account 40544583 was fully settled on the 8th of March, proof was send to VVM debt collectors (Khona Nkose) which in return acknowledge the proof received and will allocate this to my account and ensure that a settlement paid up letter will be issued to me. On the 14th of April I contacted Nedbank which refer me to VVM for assistance since my account was handed over to them. I spoke to VVM and request the proof of paid up status since my portal still shows and outstanding amount. I was informed that I need to settle my outstanding amount which was due on 8th of March. Once again, I forwarded the proof of payment to VVM@Nedbank.co.za Today I contacted them again trying to solve the matter since this action reflects bad on my credit rating, and I was informed that VVM still waits for Nedbank to acknowledge that my account was paid up. This act now negatively reflects on my personal credit rating while I did honor my payments as agreed with VVM. Now I'm being played by VVM and Nedbank which does not update my status on my credit rating since the outstanding amount still reflects more than R9000 on my credit profile. I did settle all outstanding amounts own to Nedbank while they ignore me and does not provide me with a paid up letter while I'm getting harassed with legal action against me if I don't settle my account.
0 replies
2 months ago
*********** and pathetic service
Most pathetic and *********** company with no sense of solving problems. I paid up an account with them on the already on the 8th of March 2026. I contacted them on the 23rd of March 2026 to enquire why my account still was not updated and also requesting a account paid up letter. I spoke to Khona Nkose which requested that I forward the proof of the last payment towards her as she claim they never received the proof of February or March 2026. Both the proof of payment was forwarded which she in return acknowledge receipt of. She promised to call me back on the 26th of March and also in the meantime arrange the paid up letter on my account 40544583. Today I had to call VVM once again trying to solve this matter, and the call agent this inform me that I still own money and I have to provide the proof of payment to her. I explained to her that the POP were sent twice to Khona and that I will not take time to sent all the proof again, and that I want this matter resolved. I was just inform that I have to pay the outstanding amount on my dashboard. Clearly, VVM employees *********** people which are like generic robots passing the same messages to clients.
0 replies
17 months ago
*********** and pathetic service
Dstv, you keep on frustrating me with your pathetic service and sending me from post to pillar. My primary decoder gave issues last year and your pathetic agent in Secunda conveniently could not replace my decoder since they did not have stock, buy I had to honour my insurance premium. 4th of January 2025 I again approach DStv to enquire about a replacement decoder and this time I could be assisted but the agent had to send an e-mail to DStv requesting the exchange of the machine and to get my add on services connected. You as Dstv left me frustrated as my extra view channels all the sudden give error codes and some channels are blocked. Three calls and more than 3 hours spend on my phone account your call center are adamant that there is a problem (all the sudden) with my installation. Well, R1600 further to be paid to one of YOUR accredited installers which in return refer the problem back to DStv, my connection is still an issue. Your call agents are so *********** that they does not know to solve the problem, instead they keep on adding and deleting decoders from my account. Currently, I paid a full DStv premium subscription with two extra views but only receiving ONE connection. Dstv, I request you to refund my FULL January subscription and forget about me as a long standing client for more than 20 years. No wonder DStv is dying a slow death. We don't need you incompetence anymore by *****ing customer's money while we don't get the service already paid for.
1 reply
20 months ago
Pathetic customer service
Still pathetic as always. Up till now, nearly two months pass and cell c did not make any effort to solve my problem regarding the Sim swop that they imposed on me. New Sim received from cell c, but what a struggle to verify myself to get my sim activated. Yet, after cancelled my contracts, cell c still dedicated moneys from my bank account. How arrogant they think they are. Now, I will take the next step, contacting the national consumer commission regarding this matter, since cell c does not care about customer service as per their own policy. And please cell c, don't respond with your automated message or private messages. Make your response public in order for other consumers to see how transparent you are.
6 replies
21 months ago
Cell C pathetic service
Cell C are the worse network one can get. I received a new sim card from Cell C since my old sim does not work anymore. It's three days now I struggle to get my sims set up and activated because the pathetic call center keep on telling me that the system blocked me to VERIFY ME. its highly frustrated since the problem started in March this year with my Cell C sim. In the meantime I'm the one loosing business without receiving any calls from customers. No one at Cell C even trying to solve this matter!! your call center agents are like parrots and only ask the same questions over and over instead of solving this matter. This will now force me to cancel all four contracts with Cell C and move over to Vodacom instead.
3 replies
95 months ago
Poor and unprofessional service
Good day I took my Nissan NP200 1.5DCI for a 90 000 km service at Nissan Standerton (Penta Motor Group) on 06/06/18. since receiving my vehicle back I had to take it back 3 times to the dealer to fix the damage they cause to my vehicle. I nearly paid R10 000 for the service and did for sure not receive the quality service Nissan South Africa promises that you as customer will receive form a Nissan dealer. The so called master technician advise me that the left shock was leaking and had to be replaced. I asked the parts department to submit a claim as my vehicle is still under warranty. as usual the claim was rejected by innovation (the company who deals with the Nissan claims ) and I bought shocks out of my pocket. unfortunately the problems became more and more and I contacted Nissan South Africa who also seems to turn a blind eye to this type of poor and unprofessional service. last week I book my vehicle with a Longtom dealer to conduct a 101 inspection on my vehicle sins the problems Nissan Standerton caused to my vehicle made me uncomfortable and I feel unsafe in my own vehicle. Longtom then advise me that the front shocks seems to be fitted wrongly and advise me to take my vehicle back to Nissan Standerton. I called them out and the mechanic told me he forget to told me that the front shock mountings are not good. this is a big lie and I can't trust them with my vehicle sins we experienced such issues with my 90 000 km service. the next stop now will be the complaints commission as I have the photos and 101 report on my vehicle and Nissan South Africa is turning a blind eye.
0 replies
107 months ago
Useless Company and CEO
<p>Eversins I was migrated from Autopage to glocell, no month pass without frustrations about glocell.</p> <p>first there were problems regarding glocell downgrade my data package themselfs, deducting every month more money from my account due to their incompetence. after Desiree Chonoo helped me the next issue start with overbilling every month. you can mail their useless CEO with no response, mail customer support, no response. Now all three my lines are blocked and my bankstatement indicate the money was deducted from my account. this is now 10 days without any response from useless glocell or their CEO. when will this fly by night company close down??</p>
2 replies
111 months ago
NO SERVICE
<p>LAst week we ordered parts in Johannesburg to be delivered in Secunda. on Wednesday at 17:30 the driver of time freight call me to inform me that the business that he was suppose to pick up our parts are closed now. I informed him that I did not choose time freight and this was done by the company that we ordered the parts from. He then suggest that he will pick up the parts Thursday and I can then collect the parcel from their Bethal office on Friday morning as they can't deliver it on the holiday which was Friday. eventually I had to drove to JHB on Thursday to collect the parcel myself. Today the very same happen with parts that was collected by time freight yesterday at the same company. the driver phoned me at 13:40 to inform me that he could not get hold of me at my house (where two more persons was available) and he will deliver the parcel only tomorrow. this is the second time time freight is giving this service. people rather make use of another company because time freight only wants to deal with big customers. they surely don't care about small delivery deals.</p>
0 replies
Review Distribution
5 Star
1 (6.666666666666667%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (6.666666666666667%)
1 Star
13 (86.66666666666667%)