KM
Kelebogile M
Active since Nov 2014
21
Reviews
0
Industries
Reviews
21 reviews99 months ago
THEFT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!1
I purchased the product 5 January 2018. It is now February 2018 and I still have not received my product. There's no proof that the product was even delivered or signed for by me indicating THEFT. I brought it up but GARCINIA continued to ignore me. This will be escalated to the police as Theft as I have proof of payment of the purchase of the product but no product. Below is the last communication I sent them: "Hi, To whom this may concern I'm opening a case of theft against you as I have not received my product. I have bank statements confirming the purchase of the product however the product has not been delivered. I've received no proof that the product has been delivered or proof that I signed for the product as it was not delivered!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Kele Modise"
0 replies
108 months ago
FNB THEFT
<p>An amount of R11563.79 (Salary) was deposited into my cheque account as well as an additional R500. The total amount R12063.79 . A debit order of R365 (cellphone) was deducted along with an amount R99. I had a remaining balance of R11 599 which should have been R11 698. I called in on the 25 May 2017 to have the amount reversed and the consultant requested I call in the following day to have the amount reversed. I called in on the 26 th May 2017 to have the amount reversed and a consultant said that no such amount has been deducted. This is the same amount I requested to be reversed last month in April as well as for the proposed debit order to be cancelled.Please note that until this amount has been refunded I will escalate this to the authorities and open a case of theft as this has happened before. This is not the first time I've called your call centre and requested for unsolicited amounts/ debit orders to be reversed and stopped and has not been actioned as I've had to call back in for the next several months in order to re-iterate the previous call from the previous months. I expect my request to ne actioned ASAP as well as a detailed explanation of why I need to keep re-iterate the same things over and over. If this can't be resolved I'll be closing my account with you and going elsewhere as clearly this is a Joke to you.</p>
56 replies
113 months ago
Theft - Sold a Faulty Cell Phone
<p>Hi,</p> <p>I went to the repair centre and was told that there's no part's to repair my phone? As such they've said to me that they'll be ordering me another phone having not attempted to repair it?<br />Why was I told to go to the repair centre if it was a known fact that there were no parts? If this is the case what assurance do I have that the next phone won't magically shut down again of which it won't or can't be repaired then what you'll replace it with a new phone again????????. With no explanation of what happened to the phone why am I expected to pay for this phone? Why am I not re-reimbursed my money back as your selling faulty equipment and your solution to the problem is to give me another phone? How does this help? I expect immediate feedback regarding this issue as nothing has been resolved.</p> <p>Thanks</p> <p>Kele Modise</p>
56 replies
113 months ago
Nedbank - Bad Customer Service
<p>Hi,</p> <p> </p> <p>I've requested the below to be sent to me on the 2016/12/30. Prior to this I requested all my outstanding statements for My Home loan be sent to me however I only received a few and thus followed up regarding the below missing statements and have received no feedback from anyone?</p> <p><br />There's statements missing for the below months. Please forward them.:</p> <p><br />September 2016<br />October 2016<br />December 2016</p> <p><br />Thanks</p> <p>Kele Modise</p>
56 replies
113 months ago
Temporary Loan Repaymenet
<p>Hi,</p> <p> </p> <p>I sent an email dated 2016/12/29 requesting feedback as to why I was receiving emails as well as sms suggesting I hadn't paid my temporary loan which is false as I've done so. No one has bothered to get back to me and all of a sudden I owe an even larger amount which is incorrect as I paid the amount sent via the statement emailed to me for the temporary loan.</p> <p> </p> <p>May I have feddback ASAP regarding this!!!!!!</p> <p> </p>
0 replies
113 months ago
Theft
<p>Hi,</p> <p> </p> <p>As per my Bank Statement you've sent me you've debited the GYM Fee twice on DEC 01 2016? Why?</p> <p>May I have feedback on this issue as I don't understand how this is possible? May I please have feedback on this ASAP????</p> <p> </p> <p> </p>
56 replies
113 months ago
Theft and Poor Service and Lying
<p>Hi,</p> <p>I've requested for my membership to be canceeled however this has STILL not happened. This was 2 Months ago? This is the second complaint on Hello Peter and still no feedback as to wheteher or not the request has been completed? All I've received after 6 weeks is false emails accussing me of not answering the phone when nobody from Planet Fitness has bothered to call me on the number in the original email sent to them requesting that my membership be cancelled, so who are you calling???????</p> <p>Should any further amounts be debited from my account I'll be filling in a police report directed towards you as THEFT as you will have stolen money that doesn't belong to you. I've also notified the bank that should there be any unauthorised debited amount against my account from you to notify me ASAP!!!!!!</p> <p> </p> <p> </p> <p>COULD THIS PLEASE BE RESOLVED ASAP AS IT HAS BEEN TWO MONTHS!!!!!!!!!!!!!!!!!!</p> <p>As per my original and additional emails should you require additional information let me know however this also hasn't happened???????</p> <p> </p> <p> </p>
0 replies
113 months ago
Account Details Feedback
<p>Hi,</p> <p>I called this afternoon requesting assistance regarding the following:</p> <p> </p> <p>I need the account number to which I can make my monthly payments for the Life Cover Policy I took out with you in conjunction with my Home Loan from Nedbank.</p> <p> </p> <p>I waited to be transfered to someone who can assist me however you hung up on the other end of the line?</p> <p> </p> <p>I called back and waited to be transferred again and nobody picked up on the other end of the line?</p> <p> </p> <p>Could I please be assisted ASAP!!!!!!!!</p> <p> </p>
56 replies
113 months ago
Faulty Cell Phone Purchase
<p>Hi,</p> <p> </p> <p>I purchased a cell phone from FNB and I'm still paying for it however it has suddenly just stopped working and shut down. The phone has been switched of since. I need this to be redirected to whomever can assist me with this regard and rectify this issue. It's not normal for a cell phone to just shut down for no apparent reason? You're assistance in resolving this issue will be greatly aprreciated.</p>
56 replies
114 months ago
Membership Cancellation + NO Feedbac****!!!!!!
<p>Hi,</p> <p> </p> <p>I logged a request for my membership to be cancelled on the 26 th November 2016 as well as to be notified of what else was required if need be to cancel my membership. I've followed up since 4 times and have heard nothing?????</p> <p> </p> ********** ********** <p> </p> <p>May I please have feedback on my request for my membership to be cancelled!!!!!! It's been 11 days and nobody has provided feedback as yet?????????????????????</p>
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
13 (61.904761904761905%)
1 Star
8 (38.095238095238095%)