Active since Jan 2015
Thank you to Marthinus for coming out and servicing my home. Installation was smooth and his back up is definitely great. Everything was resolved and we move forward from here on. I will continue to support you.
I've had a Inverter installed by Marthinus Johannes Stoltz on the 30th of November 2022. On the 17th of December the inverter started giving problems and freezing. I informed Marthinus and he said to change a few settings. Marthinus would then send me messages to change settings to make more efficient. A month later same thing started happening. Since March 2023 the unit started freezing up more often and also, the batteries would run down even when there was no loadshedding. He came out twice and told me there is no issue. I then sent him videos and messages almost daily showing the inverter not working and all he would say is that he does not know what to tell me. He then told me he cannot fulfill his warranty and guarantee as he has changed suppliers. He then blocked me on all forms of communication and refuses to sort out this issue. I had him install the inverter so that I have piece of mind when traveling out. I now have a Inverter installed that only lasts for 40min, having 2 lights on as well as the wifi. ALL I am asking, is for him to please come and sort this issue out and fulfill his contract agreement. Replace what needs replacing or come and remove the items and give my money back.