Active since Jan 2015
This is a Fraudulent Company. Please do not buy from them they are scammers. Worst experience ever and I have still not received any furniture ordered. They have a WhatsApp communication and promise the world but never actually deliver your order. I am furious and frustrated beyond belief.
Planet Fitness in Rivonia decided to one day close their Cr?che. As my contract was suppose to cancel in December (According to the agreement I signed), I gave notice in November. After various calls, cancellations handed in at the gym etc. I was told that this would be cancelled directly by the Clubs GM. January came and they still deducted an instalment, this is after in December they deducted twice, stating its a maintenance levy which if sure is legal via NCA. I called the call center and spoke to the TEAM leader he said that I have another year on my contact (I disagreed), he promised to call me back with my contact stating this, He never did. No one can show me my contact.So it continued for about 10 calls everyone stating that they will come back to me and they never do. I then went back to the GM of the RIVONIA club, she confirmed in writing that they will cancel my contract and pay me back for January. I just called the call center to make sure and they stated that it has not yet been cancelled as they are waiting for the club to confirm. Called the GM and se rudely put the phone down and responded to my mail with her cancellation conformation stating I have another year??