PL
Petro L
Active since Mar 2015
3
Reviews
0
Industries
Reviews
3 reviews24 months ago
Wouldn't Cancel My Policy
I've had a policy with Mother Financial for a few years now. Never used it. Since I was planning on selling my car, I called the company in August of 2023 to let them know that I wanted to cancel the policy. Wasn't able to reach anyone. I emailed them again in January 2024 with a cancellation request, got a ticket number, and sent the info they requested - it was still not cancelled. Got an email from them 3 weeks ago - they're renewing my policy. Emailed them again asking for the policy to be cancelled - still not cancelled. I emptied the account before they could deduct another payment and emailed them again. Yesterday I transferred money into my general account so that I can buy some diapers for my daughter - ****, all gone. They'd deducted a DOUBLE premium TWO DAYS early. So this morning I contacted the bank to reverse the debit order. I added the emails I'd sent requesting that my policy should be cancelled. I emailed the company again to ask them to cancel my policy and informed them that I will be blocking all payments going forward. This seems like the only way to keep these people from taking my money.
0 replies
135 months ago
Apologised for late package
Three days after II lodged a complaint on HelloPeter.com with regards to my package being lost/late, it finally arrived at our office.<br> <br> Memmeng Selelane did respond to my query on my personal email address, and apologized for the late arrival for my package, and to inform me that the package did arrive at the post office, even though it was late.<br> <br> I still do appreciate the response.
76 replies
135 months ago
Kept in touch
From the moment I told her that I had been involved in an accident until the moment that I closed my front door behind me after arriving home safely, Avril kept in touch.<br> She ensured that I would be able to get home safely, had called the towing service, checked up on their progress and ETA when I told her that they still weren't there after an hour, and called to enquire whether I got home safely afterwards.<br> <br> She made a hugely positive impression on both of my friends, and made me proud to say that I had my car insured with Outsurance. She definitely proved that Outsurance is the best and most comprehensive insurance agency out there, and deserves a huge raise.<br> <br> Regards,<br> The chirpy one
0 replies
Review Distribution
5 Star
2 (66.66666666666667%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
1 (33.333333333333336%)