HM
Heather M
Active since May 2015
3
Reviews
0
Industries
Reviews
3 reviews17 months ago
Poor Processes, lack of communication, insulting customer serices
I do not recommend working with Kim Koopman, its possible that other client managers offer a better service, however after working with her for nearly 18 month trying to get visas in place for myself and family her communication, customer service skills and overall attitude leaves much to be desired. After surrendering more then 20K for their services I would expect much more from this company. Poor service, Miscommunication, complete lack of communication and confusing processes, in addition to being handled like an inconvenience rather then a respected partner in this process have characterized my Journey with Intergate. Clearly, they have no control over DHA and poor practices from the government side; but they should be able to manage their own people and ensure that the care received by international clients is far superior to what is often found here in South Africa. The wait time and errors from DHA side are hard enough--having to manage additional insult from a company that I have paid to help me has put me over the top.
0 replies
82 months ago
Thank you Nevin & Powerbite Seapoint!!
I had the most incredible experience at powerbite in Seapoint, the staff there were extremely understanding, sensitive, and demonstrated absolutely excellent customer service. They clearly were eager and sincere in wanting to offer all they could to make my experience as easy and enjoyable as possible. Nevin was excellent as was his colleague. I could see Nevin was genuinely doing his very best to offer me the most quality product for the price with no "sales tactics" or hype at all. Really an authentic, honest guy. They offered me the most excellent experience and the greatest customer satisfaction possible. I highly recommend anyone seeking used or new Apple products to visit Nevin at Powerbite in seapoint. It is clear that they are prepared to really go the extra mile to see their customers satisfied and equipped with a very best device possible at the very best price possible. Thank you Nevin and the staff of Powerbite, Sea Point!! I am so grateful for your care, your help and my stress-free experience in-store.
0 replies
133 months ago
Fantastic Service!Excellent Skill &Professionalism
Lilian Mokeona contacted me after I requested a quote through Budget Insurance. She was genuine and did not try to sell me something--no extra compliments or \ra-ra"gimmicks"
76 replies
Review Distribution
5 Star
2 (66.66666666666667%)
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3 Star
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2 Star
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