Rosalia S

Active since Jun 2015

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2 reviews

132 months ago

Service Providers can Learn from These People

I would just like to let everyone that is currently thinking of staying at Sabie River Bush Lodge know that you will be treated like a King and Queen from the second you climb out of your car, you will not be dissapointed. The staff is amazing, friendly and so helpfull. They go all out with Small little gestures, that makes the experience there worth while.

0 replies

Autopage

132 months ago

LACK OF CUSTOMER SERVICE!!!!!!

I have signed a cell phone contract with Autopage on the 23/04/2015. I have only had problem since then and do not know what to do anymore. 1. Wrong Device received - Costs me more monthly 2. No service when contract was activated, due to the package being loaded wrong and the sales consultant had to log a call for this to be corrected, I confirmed with her that I will not have extra charges. 3. Wrong Banking Details was loaded - I phoned corrected it, confirmed on four different phone calls that it will go off and that my account will not be suspended. The debit order only went of 6 days later!!! I was phoned by someone that said, the payment is only going off now, because he was not at work to authorise it, so if he is not there, does everything stand still??? 4. Wrong Bill due to Problem 2 - as I am being charged for minutes, sms's and data that is part of the package (AND I DID NOT GO OVER THE LIMITS) 5. My service was suspended due late payment (PLEASE SEE PROBLEM 3) There are not enough characters to explain my full frustration!!!

76 replies

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5 Star

1 (50%)

4 Star

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3 Star

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2 Star

1 (50%)

1 Star

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