SW
Shani W
Active since Jun 2015
4
Reviews
0
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Reviews
4 reviews21 months ago
Bad *****ulent ladies in general with every encounter
***** ladies are the worst, they are the reason I will move to another bank. Guys have always been more efficient and quick, ready to solve. These ladies have no respect and understanding for when traveling abroad or busy at an event that they must be quick or can even just confirm via sms or WhatsApp. Then when I get cut off by bad signal or ran out of airtime they lie by saying I didn’t answer the questions correctly but there was no questions asked yet. Now that type of lies are ***** and not honesty. The next time any woman calls me from Absa I will drop the call and keep calling back until I get a guy. These terrible ladies with horrible attitudes give us a bad name! Shame on them! Leaving me at 2am without being able to use my own money even with my extra card as safety for these purposes. Since I am very careful with my cards and lock and unlock them as I need. These women will allow me to get stuck in the middle of the night stranded without my own usage of my cards. That is ********!
232 replies
78 months ago
False Advertising
Extremely disappointed. Do not waste your time and money. I went for a lash refill because the place I usually go to was too full. I read their website and they talk about different types of lashes and all sounds very professional about doing lashes the right way. But sadly they are not, when I came back to my usual lash lady she took pictures of the damage, how the person at Lynwood Lashes applied the wrong type of lashes asked for and style that I was very specific about... she applied by clogging and layering on top of each other instead of individually. Then also clogging my own lashes together with lots of glue causing breakage. I felt it was thick and uncomfortable and could hardly comb through my lashes, as would needed especially when cleaning. I messaged Lynwood Lashes to tell her about the problem but she felt no remorse or embarrassment at all, she did not even apologize. Therefore I am making everyone aware. Someone like this should not operate a business, as she has no integrity, value for customers and standards way below average unfortunately. Lynwood Lashes website is false advertising of their ability and quality of lash application and product... and may I say the qualification of the person is questionable.
0 replies
118 months ago
Unethical Behaviour/Services
<p>We traveled out of the country, realizing there was no roaming services coming through. We were unable to contact Vodacom until we have a phone available to call. I also tried to use the "promise to pay service" online, but failed to work when we reached our destination as I was only able to use wifi spots in this country we were visiting. Very limited. That is why we always have one number on roaming. I got the opportunity today to make the call to Vodacom to sort out the roaming problem and make use of the "promise to pay". Including (above all) receiving an invoice which is more than double our normal spediture as we did not receive a sms that the data on one number was used up earlier in last month. So we never knew we had to buy more bundles. Luckily I had a very nice lady that will escalate the problem. However the next lady I dealt with regarding the "promise to pay" service, basically told me that our lines were locked this morning, and we have to pay most of the bill immediately to get in unlocked. I explained that I have been trying to use the promise to pay online but wasn't working therefore I am calling in from an international number to make the promise to pay, I will even pay R1000 today and the rest later the month, due to business being slow this winter. She kept on hammering about having to pay nearly the full amount as even if I pay the R1000 it will not be unlocked. What is then the point of the "promise to pay" service? I have used the promise to pay service and have never experienced this treatment and unethical was of using the service available.<br />She kept saying she is trying to help when she wasn't, because it is. It the way the service works, plus telling someone they must pay amount they do not have available is not helping.<br />Problem solving is what I do all the time, and surely trying to solve a problem is when you are trying to help. Not telling and forcing someone on your point that is not even ethical to the service available. <br />We normally spend anything from R3000 to R5000 a month at vodacom, if not more at times with roaming. Being a loyal client since beginning of 2008, supporting the brand. What we spend is nearly someone's salary, or close to. Then being treated like this just really works me up and feel disrespected.<br />But I understand it has to do with the person dealing with me as well. I am always so thankful when I actually get someone on the otherside that truly ry to help, and I thank them tremendously plus I will always give a good rating. But so many times I am sure people get someone like this that are just so not helpful and disappoints. <br />This person now has caused us to be stranded without communication when we return in the country on the road. Which is unacceptable. When if something happens to us and we have to call urgently. All our phones and date lines all locked.<br />This person has truly stressed me out so much I am unable to do what I needed for the day, which is costly. We have so much to deal with regarding our business and so many things happening at the same time, which is something this person clearly did not understand when I tried to explain.<br />I require a solution and needs this to be sorted out ASAP. I need someone from Vodacom who is in management position and has a solution for us to contact me on email as I can't receive calls as roaming is not working and our lines are locked.</p>
53 replies
132 months ago
Fabric City Unethical Behaviour
I traveled to Cape Town (40km) especially to make it to Fabric City before closing time. I parked my car across the road at exactly 16:39 hour, at 16:40 hour I was at the door and it was closed already. I looked through and saw people and security. I asked him to please open as I just need one thing. It will only take a minute to get it and pay for it. Their closing time is suppose to be only 16:45 hour. Long story short, even after begging and trying to find a solution that they could perhaps take down my details and arrange for delivery as I won't be able to come back soon. The manager became very rude. I said that I will complain about their attitude. A lady employee started yelling at me and said (amongst other things that was insulting to me): \You people always just threaten but do nothing!"I can't remember all else she said as I was so shocked and overwhelmed"
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (25%)
1 Star
3 (75%)