PIET K

UNAUTHORISED DEBIT ORDER BY COMPANY CALLED VELCAN

I was also debited with an amount of R299 without my authorisation. On the bank statement it said digicash who then told me they were instructed by their client Velcan to debit my account. Contacted Velcan and spoke to a lady called Vannessa, who was very rude on the phone, whom on numerous times promised she would investigate and get back to me but never did.I also spoke to some guy who called himself Brendon Marilal. Brendon told me it was a mistake on their side so they would refund me within 24 hours. Seven days later I am still waiting for them to refund my money. The phone does not get answered. I am not sure how these people managed to get hold of my account details and I wonder how many people out there will become victims to this debit order.... whatever they call it, by Velcan. What they doing is unacceptable