TS
Tsholofelo S
Active since Nov 2015
2
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Reviews
2 reviews124 months ago
Disgusting treatment
On the 8th January our car was towed into Club motors as advised by the the technician from BMW on call. We logged a call after the car started making an unusual noise. He personally called the tow truck. After a couple of days with no communication from Club motors I called in to check up on the progress made on the car and it is only then that I was told that the car taken to the repair center. Because it had been 3 weeks with no work done on the car we decided to move the car to where it will be attended to, but the repair center refused to release it before they get storage fee. Insurance requested the invoice so that they can pay the storage fee but repairs are dragging their feet by making excuses and this is purely because of GREED(storing longer means more money for them).We requested BMW SA to intervene and we spoke to Alfred from Head office customer care and he promised to get back to us within 24 hrs and still no call from him. REF NO: 8100869039. Owning a BMW is proving to be a NIGHTMARE. This repair is center not doing BMW BRAND any justice and if BMW SA wants to keep their customers , they shouldn't work with people like these. A month now with no car. Disgusting <div><br></div><div><em>(Supplier name changed from Club Motors Randburg to Club Motors Arc Randburg by Hellopeter.com)</em></div>
75 replies
127 months ago
Rude Manager
I went into Edgars active at Cosmo City Mall and I picked up a number of items that I wanted to buy. When I got to a till point one item ( Puma pants,bar-code 6286-7075) scanned a wrong price to the one I saw on the shopfloor. Luckily I saw this otherwise I would have been overcharged.The lady( Noxawe Ramokgwazi) at the till accompanied me to the floor to verify the price and indeed the pants had a red tag with the following detail(Was R499,99, now R349,99 save R150 .The manager( Nkosana Radebe) who witnessed everything, finally decided to get involved came and said to me that the pants were marked by mistake. I wanted to wanted to pay the price that I saw on the shop floor,but with his body language said that i can go to hell and was witnessed by his staff members who were shocked at his actions. I am sure this is not how Edgars managers should deal with customers because his attitude was careless to say the least. I dont think this is how Edgars customers at our townships.
75 replies
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