EC
Elmie C
Active since Dec 2015
7
Reviews
0
Industries
Reviews
7 reviews19 months ago
Horrible service
Twice in a period of 3 months Woolies got my delivery address wrong! The address is captured correct in the system and on the order but the parcel lands in Western Cape in stead of North West. Twice have I called Woolies to please deal with the matter as it is highly inconvenient to me. And again it happens today. I expect the parcel today in North West but the courier guy calls from western Cape. If delivery is your business surely google maps should be your guiding tool!!
0 replies
20 months ago
What is wrong with MTN????
Since last month MTN does not present the debit order to my bank for deductions. August thee said it was because month end fell on a weekend! Not sure what the story will be for end of September. Beginning of September I went to a store and paid the bill, this month I did a EFT. But I still get threatening SMSes.
0 replies
22 months ago
Horrible service
After multiple calls to upgrade a SIM card contract I finally manage to do an online migration. They sent me to the MTN store Waterfall Rustenburg with no success. The system is apparently off for days and cannot generate QR codes. Can any provider in this day and age not deliver a service for days as per the employees own words. I came here with no avail.
0 replies
22 months ago
Horrible service!
From trying to make a booking online, telephonically, collecting and returning the vehicle I get confusing messages, different quotes and different rates. I will never rent from Avis again.
19 replies
37 months ago
Lack of technical support
I am writing to express my disappointment regarding the technical issues experienced by one of your students during the MAR202B Marketing exam this morning. The student was unable to access the exam portal for over an hour, despite being fully prepared and ready to take the exam. As an online learning institute, it is unacceptable that your students are unable to access the exam portal and receive the support they need. Thank you for your attention to this issue.
4 replies
60 months ago
Failure to refund
On 7 May Tsholofeli Masili sent me a mail to say the R872.46 that was deducted after the contract was terminated will be deposited in my account within 10 working days. To date no payment from Rain.
6 replies
82 months ago
Metro takes no responsibility for customer care.
I feel rather annoyed that Metro has not done anything to show how serious they are about customer care. My point is that a 2 week project turned out to be a 7 week project. Apart from the delay Metro made us pay the full amount of R30000 as per full quotation already on 15 August. Metro does not want to take any risk even though it is solely a delay from Metro. Sorry is not helping me and does not show that they are serious about customer care at all. I negotiated for either a discount that they can keep as a credit note for a next purchase or alternatively an offer to make scatter cushions or bolsters for free My counter proposal to “we are sorry it is not within our control” was never entertained. They kept on promising that management will come back to me. I have no choice but to warn future potential customers that they must be prepared to wait for 7 weeks irrespective of what the agreement is and you have to pay 50% on date of order. We also had to pay the rest of the money 50% already on 15 August. Metro also regard a R30 0000 job as a small job. I numerously attempted to settle the matter amicably with no success.
2 replies
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1 Star
7 (100%)