Active since Jan 2016
our consulting company invested Provident Fund with iRetire through Alpha Cube Capital as middlemen, a time came to withdraw from the fund, to this date we have been waiting to get our funds to no avail, 1st submission of completed withdrawal forms we submitted on 14 March 2018, it's now been a total of 82 TOTAL DAYS, 54 WORKING DAYS and over 400Hrs they've had to process the payout. i demand to know what is the hold up and a speedy release of our withdrawals and i will escalate the matter to FSB and any other board or media to get justice.
In September 2015 we purchased a DJI Phantom Professional 3 from The Copter Shop, by October 2015 the copter had ceased operation, we took it in for diagnosis upon which we were told dust particles were found in the rotors and as a result rotors and main board needs to be changed at a cost of R10400, we didn't approve the repairs as we felt they should have been covered under Manufacturer's warranty, in January 2016 we again attempted to approach the store for assistance and were told the cost of repairs has gone up to R11900 explanation we got was the weak rand, we were not able to get assurance from Shawn the Manager that the copter will be covered for all damages except abuse, pilot error and/or crashes even after paying the fee asked. we feel mistreated by Shawn who has no regard for his clients/customers.<br> <br> Concerned Customer<br> Mashudu