SH
Stella H
Active since Jan 2016
34
Reviews
0
Industries
Reviews
34 reviews3 months ago
Bunch of *********** people
I have activate assist cover on my policy. I have been on the line for more than 2 hours with no one to assist me , I keep getting transferred from one person to another. The activate assist offers assistance for pest control. No one seems to understand what I am requesting
56 replies
5 months ago
Metrofibre nightmare
My service light on the Fibre box is red. It has been 3 days and no resolution. I made multiple calls as a technician needs to come out but to no avail. No call backs or feedback. I work from home so internet connection is vital. Extremely frustrating 😤
530 replies
7 months ago
Xssure - exceptional service
Highly recommend Xssure for any excess cover. Team is exceptional
0 replies
7 months ago
Excellent claims process Absa activate
Exceptional service from Rudzani Mathivha and Porcia Garrett for exceptional handling of my claim . The assessor called me immediately and came out promptly as well as assisted me with quick authorisation
53 replies
9 months ago
Breach of contract
Breach of contract. Rewards are not being paid out. Last payout in April 2025 yet the balance clears Every month on the app but never comes into my bank account.
56 replies
12 months ago
Hassle free handling of claim
I had small repair on my vehicle. The handling of the claim up was quick , efficient and the assessor was very professional. Apart from the Activate App that needs some tweaking. The claims process was smooth.
58 replies
13 months ago
Useless Absa Activate App
The Absa activate app is absolutely terrible. The weather maps do not show the location of the Storm or area. It is useless without the area names.
53 replies
13 months ago
Horrible activate app and breach of contract
Activate app not working since December 2024. No rewards paid out .
53 replies
14 months ago
Pathetic app
Activate app not working . Consultants cannot give any resolution time. No payout on rewards for over 3 months
53 replies
15 months ago
Horrible ABSA Activate App
Activate app is not working since December 2024. No weather alerts or trip recordings
53 replies
Review Distribution
5 Star
6 (17.647058823529413%)
4 Star
1 (2.9411764705882355%)
3 Star
0 (0%)
2 Star
4 (11.764705882352942%)
1 Star
23 (67.6470588235294%)