EF
Eugene F
Active since May 2016
11
Reviews
0
Industries
Reviews
11 reviews14 months ago
Easy Debt Solutions
Extremely rude consultant, Patricia, simply puts the phone down in your ear while still explaining you are not interested. I never signed up to be called, and so this is a contravention of the POPI Act as well.
0 replies
14 months ago
Rude as f8ck call centre staff
Extremely rude consultant, Patricia, simply puts the phone down in your ear while still explaining you are not interested. I never signed up to be called, and so this is a contravention of the POPI Act as well.
58 replies
23 months ago
*****sters - no wonder people struggle to get away
Two mysterious purchases was made on my account by a card that has never transacted on my account before or since 26 June 2023 - a day where I made an online purchase (because I was at home), these purchases was made at a store in Soweto where I have never been on Budget. May account payments have been used in Oct, Nov, and Dec 2023 wholely for this budget balance, incurring interest on my straight facility. In Jan, Feb, and March 2024, it was split between my straight facility (my debt) and this mystery debt on budget, which means I incurred more interest on my straight facility than I would have. In April, all of the payment was allocated to Straight, but now I am being charged interest on the outstanding balance of the Budget facility. All my payments are done via EFT - how does this split or one sided allocation even happen? All of this tells me Jet is happily de*****ing it's customers. I demand immediate reversal of the **** charges at Exact Dobsonville on 26 June 2023. Also retroactively re-allocate all my payments made because the interest that was incurred should be less on a lower balance. This is the first post I am making on a public forum for this, but I will continue to post on every single social media platform and I will report this to Wendy Knowler, the consumer watchdog as well.
106 replies
23 months ago
Rather choose any other ISP.
Worst ISP I have ever dealt with. When I signed up, it took a week just to get a username and password out of them. Anyway, that sorted. A week ago I started getting speeds around 175/200 on a 500/200 line, clearly my speed is being restricted to 200mb download speed. I have been trying over a week now to get feedback via various channels. On the whatsapp support, the agents just stop responding without even giving me a reference number. I cant even downgrade my line to a 200/200 (the speed I am getting), and have to continue to pay for higher speeds that SS is not providing.
106 replies
24 months ago
Lightning fast, professional service.
I wasn't necessarily convinced on this company, BUT so very pleasantly surprised. Ordered a car battery on Saturday, they phoned me on the first Monday by 10 to ask if someone was home, they came to deliver and offered to install it, all done by 11:15! Amazingly fast, professional service. Recommended for sure.
0 replies
28 months ago
Entrapment at it's best
Stay away. They virtual assistant prompts you for all the details around the legal question you are asking, then sends you a link to pay R15 joining fee. There is a very small fine print at the top telling you that you will also pay a month membership. No agreement checkbox, and conveniently the assistant also fails to mention that. No refunds are then given since you 'agreed' to the membership by supplying your payment details.
0 replies
36 months ago
Reluctant to refund defective goods
I bought a tire mobility kit from the store at Oxford Village in KZN online and paid for delivery. The item arrived, and when I tested it, it wasn't working. I decided I would retest it a few days later. The next day I drove my car I realised that the 12v cigarette lighter in my car was no longer powering my phone charger and deduced that that might also be the reason the compressor didn't work. I proceeded to buy a replacement fuse and replaced it. All good, phone was charging again. I plugged in the compressor and it immediately blew the fuse again. I then contacted the store and JJ said it needed to be collected and tested. Well, it has been collected, over two weeks ago, but still I cannot get a refund or in fact even communication of the progress of testing. I mean, how long can testing really take?
53 replies
48 months ago
Fraudulent Service Subscription
This company is doing "business' illegally. They have signed me up for supposed mobile content subscription services through my Edgars account. How can Edgars just accept these services without Blue Label Telecoms even proving that I agreed to the services? When they did phone, I declined any offers since I am on contract, only to discover that I have been subscribed. This is illegal and I will be reporting you to consumer watch and the Ombudsman. They need to investigate you and shut you down - judging by the reviews on here, this seems to be a common practice.
402 replies
65 months ago
Go Health - Stay Away
I joined in October 2020. I was just debited double this month for some ****py Annual Levey which is the same amount as my monthly membership. Stay away. They gym is average and at R400 a month, there are better options out there. And no other gym I am aware of has this "Annual Levy" nonsense.
112 replies
89 months ago
Illegal granting of loan
I phoned to enquire how much I could qualify for on the 17th of December 2018. The agent insisted we complete the full application before he could tell me. Throughout the process I insisted I will not be necessarily taking the offer. I requested the quote be emailed to me, which was never emailed. I never signed anything, or verbally accepted. I also never sent supporting documents or approved DirectAxis to obtain my personal banking transactions. On Friday 21st I got an SMS that you will proceed with the payout as my application was successful. I then get a notification from FNB that funds have been deposited into my account. After that I got a notification that my documents have been received. I do not want this contract. I lodged an appeal on Friday, and phoned back on Saturday. Amina who I spoke to advised me that the contracts department will contact me, which they never did. She also advised that I should keep the funds until I speak to them - this should by no means indicate that I want the money. I will be lodging a complaint with the FAIS Ombudsman. I never proved my identity other than giving 'an' ID Number over the phone, nor did I verbally accept the quote, or supplied any supporting documents, or authorised that anyone could obtain the my bank statements. This is ILLEGAL
315 replies
Review Distribution
5 Star
1 (9.090909090909092%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (9.090909090909092%)
1 Star
9 (81.81818181818181%)