David H

Active since Jun 2016

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Industries

Reviews

2 reviews

16 months ago

Don’t believe the hype- Poor fitting blinds and no after sale service

Poorly fitted blinds with zero after sales service ! So I chose to go with Dura master / Mark Fouche after reading the great reviews on hellopeter. Initially Mark was great giving lots of attention sending WhatsApp’s every 5 minutes confirming appointments, sounded lovely le he a great knowledge and convincing they have the best installers. The pricing seems good ( but you get what you pay for ) and they ask you to trust them by paying 100% upfront for a discount. ( well I won’t make that mistake again ) - the blinds were not correctly measured and do not fit The zips don’t close or are stretched to almost breaking point There is a hole cut for a gutter pipe that is so big you could fit 3 gutters in it ( after I was assured their fitters were experts and it would be an excellent fit ) - and now they have been paid and my blinds are a mess The overly attentive Mark has disappeared. No brilliant follow ups , no sight of the job being corrected , just the occasional empty promise and no service. - unfortunately according to Mark the materials and colours can’t be matched even by them to fix what they did not install correctly so I will now have to take legal action to try get a refund and find a professional installer to re do the job

0 replies

Go Ape South Africa

120 months ago

DONT GO APE !!!

Go Ape Will Take Your Money !!! We booked our daughters 7th birthday party at go ape in May 2016. The day (infact weekend ) was rained out. We tried to contact Go Ape to cancel but no mamagers nor the owner were available over the weekend . We had no choice and moved the party to an indoor venue . On Monday the owner Mike assured my wife he would refund us. Its almost a month later no and our calls and emails are being ignored and to date we have not been refunded . Be carefule when booking party venues. If they require a large deposit and its canaceled you may not get it back. In our case Go Ape are happily sitting with R2600- of our money . DONT GO APE !!!

0 replies

Review Distribution

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1 Star

2 (100%)