PH
Protea Hotel by Marriott Hunters Rest
Claimed Business
PH
Protea Hotel by Marriott Hunters Rest
Claimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#9
in Travel & Vacation
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceLM
Lindiwe M
1 reviews | Active since Jan 2020
27 Feb 2025, 19:30
Love personified,this love feels and taste good!
We came in as a group that was attending the presidential climate commission.The welcome,the warmth and the selflessness of the serving staff.You are treated with class and love is just their language.You taste it on their food, on their facial expressions love is just all around.Protea Hotels I was served by a lady named Bridgette,a selfless and willing to grow an extra mile.And when I looked around all your employees are a uniform.They are eager to serve, happy to serve.It is such a great honour to be a guest at Protea Hotel,their class is unmatched! Such a blessed way to end this month of love with love personified by Protea Hotels.Thank you for making this a day to remember and love love you lots
Helpful (0)
|Replies (0)LM
Lindiwe M
1 reviews | Active since Jan 2020
27 Feb 2025, 19:30
Love personified,this love feels and taste good!
We came in as a group that was attending the presidential climate commission.The welcome,the warmth and the selflessness of the serving staff.You are treated with class and love is just their language.You taste it on their food, on their facial expressions love is just all around.Protea Hotels I was served by a lady named Bridgette,a selfless and willing to grow an extra mile.And when I looked around all your employees are a uniform.They are eager to serve, happy to serve.It is such a great honour to be a guest at Protea Hotel,their class is unmatched! Such a blessed way to end this month of love with love personified by Protea Hotels.Thank you for making this a day to remember and love love you lots
0
Replies (0)NS
Nolukholo S
1 reviews | Active since Jan 2020
4 Apr 2024, 11:52
Unprofessionalism Protea Hotel north wharf
me and my Colleague went to the hotel to get lunch and milkshake so she ordered both our milkshakes , when she was done ordering i asked them if they still make chicken and Mayo sandwich they said they i ordered. After 15 mins of waiting for both the milkshakes and the sandwich my colleague noticed that no one is busy with my order so she asked them how far is the sandwich only then they asked which read my they make , and the other one just laughed and said its one of those days
Helpful (0)
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Nolukholo S
1 reviews | Active since Jan 2020
4 Apr 2024, 11:52
Unprofessionalism Protea Hotel north wharf
me and my Colleague went to the hotel to get lunch and milkshake so she ordered both our milkshakes , when she was done ordering i asked them if they still make chicken and Mayo sandwich they said they i ordered. After 15 mins of waiting for both the milkshakes and the sandwich my colleague noticed that no one is busy with my order so she asked them how far is the sandwich only then they asked which read my they make , and the other one just laughed and said its one of those days
0
Replies (0)DS
ZN
Zuzeka N
1 reviews | Active since Jan 2020
2 Feb 2023, 20:53
HOTEL NOT RETURNING WHAT THEY FOUND IN ROOMS TO CLIENTS
I lodged there and accidentally forgot my food and went back to collect from the parking. By the time my fruit salad was brought to me it was opened and the housekeeper already ate it in those few minutes, it was half. I stayed there again with my kids and checked out on the 7 January 2023. Unfortunately I forgot my 2 year old daughter new sneakers and pyjamas. I called the hotel when I realised that I didn’t come home with them and the receptionist said they will enquire with housekeepers and get back to me. They never did, days later I called again and they said I must hold the line and they came back to me and said housekeepers did not find the shoes. I definitely know that they found them and like my food, it seems as if, if a client forget something it’s theirs. It’s human to forget but I thought hotels are supposed to keep the things until one comes and claim back what they forget. We need to be careful with this hotel and think twice before lodging here.
Helpful (0)
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Zuzeka N
1 reviews | Active since Jan 2020
2 Feb 2023, 20:53
HOTEL NOT RETURNING WHAT THEY FOUND IN ROOMS TO CLIENTS
I lodged there and accidentally forgot my food and went back to collect from the parking. By the time my fruit salad was brought to me it was opened and the housekeeper already ate it in those few minutes, it was half. I stayed there again with my kids and checked out on the 7 January 2023. Unfortunately I forgot my 2 year old daughter new sneakers and pyjamas. I called the hotel when I realised that I didn’t come home with them and the receptionist said they will enquire with housekeepers and get back to me. They never did, days later I called again and they said I must hold the line and they came back to me and said housekeepers did not find the shoes. I definitely know that they found them and like my food, it seems as if, if a client forget something it’s theirs. It’s human to forget but I thought hotels are supposed to keep the things until one comes and claim back what they forget. We need to be careful with this hotel and think twice before lodging here.
0
Replies (0)DM
David M
1 reviews | Active since Jan 2020
24 Mar 2022, 07:49
Going the extra mile to welcome guests
I would like to commend Protea Hotel Marriot, Johannesburg Wanderers, I have specific staff members to applaud, First Nqobile at Reception, the courtesy calls made me feel important. After check in, I received a call which was checking whether everything is in order in my room, this was really great. And Ayanda Ngakane for the best gesture, I requested an ironing board and Iron, instead I was offered the opportunity for my clothes to be ironed. For me, that was outstanding. Thanks once again for the best welcome and Keep up the great work
Helpful (0)
|Replies (0)DM
David M
1 reviews | Active since Jan 2020
24 Mar 2022, 07:49
Going the extra mile to welcome guests
I would like to commend Protea Hotel Marriot, Johannesburg Wanderers, I have specific staff members to applaud, First Nqobile at Reception, the courtesy calls made me feel important. After check in, I received a call which was checking whether everything is in order in my room, this was really great. And Ayanda Ngakane for the best gesture, I requested an ironing board and Iron, instead I was offered the opportunity for my clothes to be ironed. For me, that was outstanding. Thanks once again for the best welcome and Keep up the great work
0
Replies (0)