Protech Dent & Scratch repairs
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I am very disgruntled at the service or lack there of provided by Malcolm and his team. My car claim was approved by Sanlam as a 3rd party claim, Malcolm had a bad run with the assesor and this is also an indicator to me of the service I received there after. Once it was sent in for repairs after baiting us by buying doors before the claim was paid out and stating these were fully fitted doors upon fetching my car I was not happy and told Malcolm that the tint that was on the window was destroyed by his workers and he causally told me I can just go have it redone despite not finding the window that way and I feel it was not my responsibility when he handed the car over all that should have been checked and corrected a week after collecting the car the claimed "newly replace" central locking mechanism bust and due to the December period businesses closing we left it for an appropriate time to address... when we got to the shop Malcolm was not there but claims he showed us the old doors and parts which is not true. One of his workers stated they put the parts from the crashed doors back into the door I feel ****** and like dealing with these vultures in this industry is overwhelming. I am annoyed at Malcolm making certain claims yet he was not there during the process his workers dismantled the very broken door lock it was soon realized that Malcolm merely wanted the job for the huge pay out before his December. I am spreading the word on his unreliance and nonchalant attitude towards the matter. This is a business I would never recommend let alone revisit even to get the parts back or look at anything as he advised or demanded.
1 reviews | Active since Jan 2020
I am very disgruntled at the service or lack there of provided by Malcolm and his team. My car claim was approved by Sanlam as a 3rd party claim, Malcolm had a bad run with the assesor and this is also an indicator to me of the service I received there after. Once it was sent in for repairs after baiting us by buying doors before the claim was paid out and stating these were fully fitted doors upon fetching my car I was not happy and told Malcolm that the tint that was on the window was destroyed by his workers and he causally told me I can just go have it redone despite not finding the window that way and I feel it was not my responsibility when he handed the car over all that should have been checked and corrected a week after collecting the car the claimed "newly replace" central locking mechanism bust and due to the December period businesses closing we left it for an appropriate time to address... when we got to the shop Malcolm was not there but claims he showed us the old doors and parts which is not true. One of his workers stated they put the parts from the crashed doors back into the door I feel ****** and like dealing with these vultures in this industry is overwhelming. I am annoyed at Malcolm making certain claims yet he was not there during the process his workers dismantled the very broken door lock it was soon realized that Malcolm merely wanted the job for the huge pay out before his December. I am spreading the word on his unreliance and nonchalant attitude towards the matter. This is a business I would never recommend let alone revisit even to get the parts back or look at anything as he advised or demanded.
1 reviews | Active since Jan 2020
By Fair the most poorest service I've ever received, they lie and not reliable everyday the statement changes, my car has been there for over a month
1 reviews | Active since Jan 2020
By Fair the most poorest service I've ever received, they lie and not reliable everyday the statement changes, my car has been there for over a month
1 reviews | Active since Jan 2020
Cover affordable.
1 reviews | Active since Jan 2020
Cover affordable.
1 reviews | Active since Jan 2020
I received an sms notificationfrom the bank indicating that R188.00 was deducted from my account by Unlimited with a ref:TU01006. On contacting them they confirmed I have taken a policy with them. I explained that I had never taken any policy with them. They told me that on the recorded message I agreed to take a policy which is a lie. They broke into my personal information and further broke into my bank account and deducted my money. Now they say for them to stop this policy I must write an email and explain. I told them that hence they record the call my call serves as a record that I did not have a policy with them. They persisted but I refused and told them on their face that they are scammers and fraudsters.
1 reviews | Active since Jan 2020
I received an sms notificationfrom the bank indicating that R188.00 was deducted from my account by Unlimited with a ref:TU01006. On contacting them they confirmed I have taken a policy with them. I explained that I had never taken any policy with them. They told me that on the recorded message I agreed to take a policy which is a lie. They broke into my personal information and further broke into my bank account and deducted my money. Now they say for them to stop this policy I must write an email and explain. I told them that hence they record the call my call serves as a record that I did not have a policy with them. They persisted but I refused and told them on their face that they are scammers and fraudsters.
1 reviews | Active since Jan 2020
I would like warn people about the poor servicer and the unproffesionalism of Dent Tech Panelbeaters at Rustenburg. On the 18 November 2020 I send my car to Dent Tech after it was approved by my insurance. I payed my excess amount immediately and I was told that my car will be avaible for collection after 14 working days. The 14 working days passed and on the 30th day I was called to come and collect my car as they are done with the repairs. On arrival I found that my car is still damaged and I asked why was I called to come and collect my car, i was told that by the manager that they thought because it is December I will need the car then they proceeded wanting me to sign a document saying that my call is fully fixed when am taking it. I refused to sign and I asked them to include that the car is not fixed completely before I sign the release papers and they refused and they told me that I am out of line .
1 reviews | Active since Jan 2020
I would like warn people about the poor servicer and the unproffesionalism of Dent Tech Panelbeaters at Rustenburg. On the 18 November 2020 I send my car to Dent Tech after it was approved by my insurance. I payed my excess amount immediately and I was told that my car will be avaible for collection after 14 working days. The 14 working days passed and on the 30th day I was called to come and collect my car as they are done with the repairs. On arrival I found that my car is still damaged and I asked why was I called to come and collect my car, i was told that by the manager that they thought because it is December I will need the car then they proceeded wanting me to sign a document saying that my call is fully fixed when am taking it. I refused to sign and I asked them to include that the car is not fixed completely before I sign the release papers and they refused and they told me that I am out of line .
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