P
PRSS
Unclaimed Business
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Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
-100
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceE
Elma
1 reviews | Active since Jan 2020
12 Mar 2025, 17:43
Complaint about no r...
Complaint about no response to make appointment with CEO No response where have to connect alarm Deducting premiums but no service at all - this is direct theft where debit orders in hands of PRSS but no service
Helpful (0)
|Replies (0)E
Elma
1 reviews | Active since Jan 2020
12 Mar 2025, 17:43
Complaint about no r...
Complaint about no response to make appointment with CEO No response where have to connect alarm Deducting premiums but no service at all - this is direct theft where debit orders in hands of PRSS but no service
0
Replies (0)E
Elma
1 reviews | Active since Jan 2020
4 Mar 2025, 16:09
Support@profrisk
Support@profrisk.co.za 0825749086 Asking now more then a year for CEO PRSS appointment and ask direct contact nr - no response - bad poor service- no patrolling - no response - alarm disconnect from PRSS to client- no legal authorization to take from bank acc just any amount on debit order as they wish to do as we signed for a fix rate - agreement never stated any amount then a flat rate as asked and company deducting this flat amount since Oct 2023 -now not connected for 6 months and deduct all of a sudden huge amount - disgusting - poor service no patrol - Centurion
Helpful (0)
|Replies (0)E
Elma
1 reviews | Active since Jan 2020
4 Mar 2025, 16:09
Support@profrisk
Support@profrisk.co.za 0825749086 Asking now more then a year for CEO PRSS appointment and ask direct contact nr - no response - bad poor service- no patrolling - no response - alarm disconnect from PRSS to client- no legal authorization to take from bank acc just any amount on debit order as they wish to do as we signed for a fix rate - agreement never stated any amount then a flat rate as asked and company deducting this flat amount since Oct 2023 -now not connected for 6 months and deduct all of a sudden huge amount - disgusting - poor service no patrol - Centurion
0
Replies (0)BK
Brenda K
1 reviews | Active since Jan 2020
28 Jan 2025, 10:47
Shocking Unprofessionalism from the Group Managing Director
I am extremely disappointed with the service I received from PRSS Guarding Services. Despite multiple attempts to resolve recurring issues, I was met with poor communication and repeated frustration. When I requested the necessary documents to cancel my contract due to their lack of professionalism, the Group Managing Director responded with "Wow, at last...". This was incredibly unprofessional and made it clear that they do not care about their customers or retaining relationships. Initially, our partnership began with promise, but it quickly deteriorated due to unresolved issues. Despite my requests for timely updates and effective communication, I consistently faced challenges with service delivery. Issues such as unexpected double debits and unexplained arrears were mishandled, leading to undue financial burden and inconvenience for my business. Moreover, concerns regarding the functionality of our security system, specifically the alarmingly short battery life and failure to notify us of power restoration, were not adequately addressed. These critical oversights raise significant concerns about the reliability of PRSS's services. Despite my efforts to engage constructively, including multiple emails seeking resolution, the responses from PRSS have been inadequate and at times unprofessional. The lack of accountability and proactive communication has only exacerbated the situation. My experience with PRSS Guarding Services has been deeply disappointing. As a business owner who values transparency and reliability, I can no longer justify continuing this partnership. I urge prospective clients to carefully consider these issues before engaging with PRSS Guarding Services.
Helpful (0)
|Replies (0)BK
Brenda K
1 reviews | Active since Jan 2020
28 Jan 2025, 10:47
Shocking Unprofessionalism from the Group Managing Director
I am extremely disappointed with the service I received from PRSS Guarding Services. Despite multiple attempts to resolve recurring issues, I was met with poor communication and repeated frustration. When I requested the necessary documents to cancel my contract due to their lack of professionalism, the Group Managing Director responded with "Wow, at last...". This was incredibly unprofessional and made it clear that they do not care about their customers or retaining relationships. Initially, our partnership began with promise, but it quickly deteriorated due to unresolved issues. Despite my requests for timely updates and effective communication, I consistently faced challenges with service delivery. Issues such as unexpected double debits and unexplained arrears were mishandled, leading to undue financial burden and inconvenience for my business. Moreover, concerns regarding the functionality of our security system, specifically the alarmingly short battery life and failure to notify us of power restoration, were not adequately addressed. These critical oversights raise significant concerns about the reliability of PRSS's services. Despite my efforts to engage constructively, including multiple emails seeking resolution, the responses from PRSS have been inadequate and at times unprofessional. The lack of accountability and proactive communication has only exacerbated the situation. My experience with PRSS Guarding Services has been deeply disappointing. As a business owner who values transparency and reliability, I can no longer justify continuing this partnership. I urge prospective clients to carefully consider these issues before engaging with PRSS Guarding Services.
0
Replies (0)