QH
Q’s Home & Business Improvements
Unclaimed Business
QH
Q’s Home & Business Improvements
Unclaimed Business
0 Reviews (last 12 months)
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Performance(last 12 months):
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Ranking
#3
in Construction & Hardware
NPS Score
0
Recommended: Unlikely
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Used this business recently? Share your experience to help others decide.
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Cathy T
1 reviews | Active since Jan 2020
11 Nov 2024, 05:12
Shocking Workmanship
I am totally disgusted in the workmanship of this company. When we first met to have the quote done. We told them exactly what we wanted. The verandah extension roof to be tucked under our roof against the wall. This was agreed upon. This was never done and after we had a hectic leak he says he could not as it would make the roof low and blames the leak on our tiles. The leak is so bad that the verandah is like a dam full of water. Other builders have come and said this can be done and he’s talking *******. Roof specialists but can’t even fix the problem. Even leaks on the sides down the walls. Secondly he was supposed to make metal frames for our aluminium windows then decided on his own to make brick pillars and windows look awful and full of gaps. Pillars also had to be built about 4 times as they were skew. I can send pics of this bad workmanship. Thirdly we had sliding doors put in and had to pay extra for lintels. Insurance declined the claim after it was found there were no lintels and the walls collapsed. Insurance said they were amateurs as scaffolding should have been used to keep walls from collapsing. Would never recommend this company. They don’t even try and get a solution and just walk away. Surely there is guarantees on this kind of work! They made a lot of money out of us.
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Cathy T
1 reviews | Active since Jan 2020
11 Nov 2024, 05:12
Shocking Workmanship
I am totally disgusted in the workmanship of this company. When we first met to have the quote done. We told them exactly what we wanted. The verandah extension roof to be tucked under our roof against the wall. This was agreed upon. This was never done and after we had a hectic leak he says he could not as it would make the roof low and blames the leak on our tiles. The leak is so bad that the verandah is like a dam full of water. Other builders have come and said this can be done and he’s talking *******. Roof specialists but can’t even fix the problem. Even leaks on the sides down the walls. Secondly he was supposed to make metal frames for our aluminium windows then decided on his own to make brick pillars and windows look awful and full of gaps. Pillars also had to be built about 4 times as they were skew. I can send pics of this bad workmanship. Thirdly we had sliding doors put in and had to pay extra for lintels. Insurance declined the claim after it was found there were no lintels and the walls collapsed. Insurance said they were amateurs as scaffolding should have been used to keep walls from collapsing. Would never recommend this company. They don’t even try and get a solution and just walk away. Surely there is guarantees on this kind of work! They made a lot of money out of us.
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Cathy T
1 reviews | Active since Jan 2020
11 Nov 2024, 05:12
Bad Workmanship
I am absolutely disgusted in the workman’s hip of this company. We had an existing verandah roof with the odd leak and wanted to extend and make it properly leak proof. Que came and gave us a quote and would lower the existing roof and bolt it under our house roof against the wall. This way if any leaks it would drop onto the verandah roof. They came and did the job and bolted it against the fascia board which was not what we agreed on. As for leak proof, well it leaks like a dam. We should have just left it as is as it was not like this. They keep saying it’s our times but you can clearly see it’s leaking between the fascia board and the verandah roof. So they just walk away and shrug their shoulders after we paid a lot for this. Secondly, it was agreed that they put up aluminium framing support for the aluminium windows and they just put up brick walls. When our aluminium window guy pointed this out to us, I confronted him and said but we were charged for this, he then said I don’t have to pay the last 2k. The windows don’t even looked flushed and there are huge gaps. I can send photos and I’m sure nobody would accept such a **** job. Thirdly, they removed our old wooden doors and they found there were no lintels and the bricks started collapsing in. My insurance said they are amateurs then as they should have used a scaffolding to keep it up. That cost us hugely to put in lintels. I am very upset as we paid a log of money for this verandah and very disappointed as it did not come out as expected. Aluminium installer said they were supposed to work together but he did his own thing. I would like him to come and sort this leaking dam out and fix all the flaws. Thirdly
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Cathy T
1 reviews | Active since Jan 2020
11 Nov 2024, 05:12
Bad Workmanship
I am absolutely disgusted in the workman’s hip of this company. We had an existing verandah roof with the odd leak and wanted to extend and make it properly leak proof. Que came and gave us a quote and would lower the existing roof and bolt it under our house roof against the wall. This way if any leaks it would drop onto the verandah roof. They came and did the job and bolted it against the fascia board which was not what we agreed on. As for leak proof, well it leaks like a dam. We should have just left it as is as it was not like this. They keep saying it’s our times but you can clearly see it’s leaking between the fascia board and the verandah roof. So they just walk away and shrug their shoulders after we paid a lot for this. Secondly, it was agreed that they put up aluminium framing support for the aluminium windows and they just put up brick walls. When our aluminium window guy pointed this out to us, I confronted him and said but we were charged for this, he then said I don’t have to pay the last 2k. The windows don’t even looked flushed and there are huge gaps. I can send photos and I’m sure nobody would accept such a **** job. Thirdly, they removed our old wooden doors and they found there were no lintels and the bricks started collapsing in. My insurance said they are amateurs then as they should have used a scaffolding to keep it up. That cost us hugely to put in lintels. I am very upset as we paid a log of money for this verandah and very disappointed as it did not come out as expected. Aluminium installer said they were supposed to work together but he did his own thing. I would like him to come and sort this leaking dam out and fix all the flaws. Thirdly
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