Quality Pools
Verified Business
Quality Pools
Verified Business
10 Reviews (last 12 months)
Responds in 1122 hours 16 min
Performance(last 12 months):
TrustIndex
0
Ranking
#3
in Construction & Hardware
Avg Reply
1122h 16m
NPS Score
100
Recommended: Very Likely
Review Distribution
4.6|10 Reviews
Jun '25 - May '26
5(88.9%)
4(0%)
3(0%)
2(0%)
1(11.1%)
5(88.9%)
4(0%)
3(0%)
2(0%)
1(11.1%)
Frequently Asked Questions About Quality Pools
Quality Pools has a TrustIndex of 0 out of 10 on Hellopeter, based on 10 reviews in the last 12 months. Hellopeter has tracked Quality Pools across 123 total reviews. How is the TrustIndex calculated? →
Recent reviews (10)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperiencePL
Pieter L
1 reviews | Active since Jan 2020
28 Feb 2026, 08:07
Mike and his team replaced my 12year old old fibre glass pool with a new smaller pool built by Quality Pools
Mike and his team replaced my 12year old old fibre glass pool with a new smaller pool built by Quality Pools. Definitely better quality product with thicker re-enforced walls. The installation and paving was also done extremely well. I am happy with the result
Helpful (0)
|Replies (0)PL
Pieter L
1 reviews | Active since Jan 2020
28 Feb 2026, 08:07
Mike and his team replaced my 12year old old fibre glass pool with a new smaller pool built by Quality Pools
Mike and his team replaced my 12year old old fibre glass pool with a new smaller pool built by Quality Pools. Definitely better quality product with thicker re-enforced walls. The installation and paving was also done extremely well. I am happy with the result
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Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
22 Feb 2026, 05:58
Aquamarine Pools - Subcontract to Quality Pools
Aquamarine Pools - Subcontract to Quality Pools I wanted to share an unfortunate experience I had with a pool repair and resurfacing job that I undertook in November of last year. After four years of putting it off, I finally decided to bite the bullet and get my pool fixed by taking out a loan. I obtained two quotes and eventually chose Jamie from Aquamarine Pools, who was subcontracted to Quality Pools. Important to note, the quote included a two-year warranty as stated via WhatsApp. Additionally, when I inquired about VAT inclusion, I was given the run-around, which in hindsight, should have been my first red flag regarding their integrity. From the outset, the project was a disaster. Suddenly, my previously functional pool pump was deemed to need replacing. I trusted Jamie, thinking, "He’s the professional, and he wouldn’t cheat me, right?" Then, my timer, which was also working fine before, was going to be taken out. But again, trusting the professional, I let it happen. The job was completed in an appallingly poor manner. The inlets weren't installed correctly, the pool lights were non-functional, and cabling was left hanging and exposed to the elements – this still hasn't been fixed. Weatherproof junction boxes were removed, the electrical DB box was left hanging off the side of my pump housing, and the pipes were broken and replaced with ones so close to the surface that they might as well be surface-mounted. The overall quality was shockingly bad. To make matters worse, my garden was completely destroyed, and I am still clearing the ******* left all over my property. Strangely, the two expensive items that were *****not working***** were removed from my property. Fast forward four months, and the pool has cracked, dumping 20,000 liters of water in just four days. Naturally, I referred to the two-year warranty and contacted Jamie. As expected, he made promises via WhatsApp but never showed up. Disappointed, but not surprised. Legal action might be taken All I can say is to ensure you double-check references from previous clients, not just suppliers or contractors, when considering this particular installer. Thank you for taking the time to read about my experience. I hope this helps others avoid the same pitfalls.
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
22 Feb 2026, 05:58
Aquamarine Pools - Subcontract to Quality Pools
Aquamarine Pools - Subcontract to Quality Pools I wanted to share an unfortunate experience I had with a pool repair and resurfacing job that I undertook in November of last year. After four years of putting it off, I finally decided to bite the bullet and get my pool fixed by taking out a loan. I obtained two quotes and eventually chose Jamie from Aquamarine Pools, who was subcontracted to Quality Pools. Important to note, the quote included a two-year warranty as stated via WhatsApp. Additionally, when I inquired about VAT inclusion, I was given the run-around, which in hindsight, should have been my first red flag regarding their integrity. From the outset, the project was a disaster. Suddenly, my previously functional pool pump was deemed to need replacing. I trusted Jamie, thinking, "He’s the professional, and he wouldn’t cheat me, right?" Then, my timer, which was also working fine before, was going to be taken out. But again, trusting the professional, I let it happen. The job was completed in an appallingly poor manner. The inlets weren't installed correctly, the pool lights were non-functional, and cabling was left hanging and exposed to the elements – this still hasn't been fixed. Weatherproof junction boxes were removed, the electrical DB box was left hanging off the side of my pump housing, and the pipes were broken and replaced with ones so close to the surface that they might as well be surface-mounted. The overall quality was shockingly bad. To make matters worse, my garden was completely destroyed, and I am still clearing the ******* left all over my property. Strangely, the two expensive items that were *****not working***** were removed from my property. Fast forward four months, and the pool has cracked, dumping 20,000 liters of water in just four days. Naturally, I referred to the two-year warranty and contacted Jamie. As expected, he made promises via WhatsApp but never showed up. Disappointed, but not surprised. Legal action might be taken All I can say is to ensure you double-check references from previous clients, not just suppliers or contractors, when considering this particular installer. Thank you for taking the time to read about my experience. I hope this helps others avoid the same pitfalls.
0
Replies (0)M
Magiel
1 reviews | Active since Jan 2020
19 Nov 2025, 05:46
Mike and his team were extremely professional
Mike and his team were extremely professional. From the layout to the pool paving — everything was completed within five days. The teams are well trained and can proceed without supervision. I would definitely recommend Quality Pools to anyone who is hesitant about installing a pool; these people know exactly what they are doing. Thank you very much, Mike and team — we truly enjoy our pool!
Helpful (0)
|Replies (0)M
Magiel
1 reviews | Active since Jan 2020
19 Nov 2025, 05:46
Mike and his team were extremely professional
Mike and his team were extremely professional. From the layout to the pool paving — everything was completed within five days. The teams are well trained and can proceed without supervision. I would definitely recommend Quality Pools to anyone who is hesitant about installing a pool; these people know exactly what they are doing. Thank you very much, Mike and team — we truly enjoy our pool!
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Keith D
1 reviews | Active since Jan 2020
9 Aug 2025, 05:51
When i asked to visit the factory/office I was welcomed by Mike and questions I had were answered and the process of building the pools shown to me
When i asked to visit the factory/office I was welcomed by Mike and questions I had were answered and the process of building the pools shown to me. Having had a fiberglass pool installed by another supplier I could see the difference in the quality. The walls were thicker and had much more stiffner supports. I was happy with the quotation and given a supply date which was kept and completed within the time given. If I were to install again I would not hesitate to use Quality pools
Helpful (0)
|Replies (0)KD
Keith D
1 reviews | Active since Jan 2020
9 Aug 2025, 05:51
When i asked to visit the factory/office I was welcomed by Mike and questions I had were answered and the process of building the pools shown to me
When i asked to visit the factory/office I was welcomed by Mike and questions I had were answered and the process of building the pools shown to me. Having had a fiberglass pool installed by another supplier I could see the difference in the quality. The walls were thicker and had much more stiffner supports. I was happy with the quotation and given a supply date which was kept and completed within the time given. If I were to install again I would not hesitate to use Quality pools
0
Replies (0)C
Cynthia
1 reviews | Active since Jan 2020
8 Aug 2025, 08:18
Ons is uiters tevrede met ons nuwe swembadinstallasie! Van begin tot einde was die diens professioneel, vriendelik en doeltreffend
Ons is uiters tevrede met ons nuwe swembadinstallasie! Van begin tot einde was die diens professioneel, vriendelik en doeltreffend. Die span het presies gedoen wat belowe is, en selfs meer – elke klein detail is netjies en perfek afgehandel. Die kwaliteit van die werk en materiaal is uitstekend, en dit is duidelik dat daar baie trots op hul vakmanskap geneem word. Die hele proses was vlot en sonder enige probleme. Kommunikasie was altyd vinnig en duidelik, en ons het gevoel dat ons in goeie hande is. Ons swembad lyk absoluut pragtig, en ons kan nie wag om nog baie somers daarin te geniet nie. Ons beveel hierdie maatskappy met groot vertroue aan vir enige iemand wat ’n swembad wil laat installeer – hulle lewer werklik uitstaande werk!
Helpful (0)
|Replies (0)C
Cynthia
1 reviews | Active since Jan 2020
8 Aug 2025, 08:18
Ons is uiters tevrede met ons nuwe swembadinstallasie! Van begin tot einde was die diens professioneel, vriendelik en doeltreffend
Ons is uiters tevrede met ons nuwe swembadinstallasie! Van begin tot einde was die diens professioneel, vriendelik en doeltreffend. Die span het presies gedoen wat belowe is, en selfs meer – elke klein detail is netjies en perfek afgehandel. Die kwaliteit van die werk en materiaal is uitstekend, en dit is duidelik dat daar baie trots op hul vakmanskap geneem word. Die hele proses was vlot en sonder enige probleme. Kommunikasie was altyd vinnig en duidelik, en ons het gevoel dat ons in goeie hande is. Ons swembad lyk absoluut pragtig, en ons kan nie wag om nog baie somers daarin te geniet nie. Ons beveel hierdie maatskappy met groot vertroue aan vir enige iemand wat ’n swembad wil laat installeer – hulle lewer werklik uitstaande werk!
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Replies (0)