RA
R2R AUTO ELECTRICAL SERVICE & AUTO SERVICE & REPAIR
Unclaimed Business
RA
R2R AUTO ELECTRICAL SERVICE & AUTO SERVICE & REPAIR
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Automotive
#44NPS Score
0Unlikely
Ranking
#44
in Automotive
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceM
Morne
1 reviews | Active since Jan 2020
11 Sept 2024, 11:58
2017 Renault Captur
After waiting for 2 month's and 8 day's for an accelerator pedal to arrive in South Africa. I would like to thank R2R Auto Electrical & Service Repairs for fixing a issue I had with my car's accelerator pedal. Excellent service and great customer service with regards to providing feedback. Thanks to Corrie and team for your service. And also to Renault South Africa for understanding my frustration with Renault Centurion. I would highly recommend R2R Auto Electrical Service and Repair - Hennopspark for any day to day auto electrical failures.
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Morne
1 reviews | Active since Jan 2020
11 Sept 2024, 11:58
2017 Renault Captur
After waiting for 2 month's and 8 day's for an accelerator pedal to arrive in South Africa. I would like to thank R2R Auto Electrical & Service Repairs for fixing a issue I had with my car's accelerator pedal. Excellent service and great customer service with regards to providing feedback. Thanks to Corrie and team for your service. And also to Renault South Africa for understanding my frustration with Renault Centurion. I would highly recommend R2R Auto Electrical Service and Repair - Hennopspark for any day to day auto electrical failures.
0
Replies (0)LB
Lelanie B
1 reviews | Active since Jan 2020
7 May 2024, 11:23
Extremely Poor Service
Extremely Poor Service and charged for no wrong diagnostics I am extremely disappointed and frustrated with the service I received from R2R Auto Electrical Service & Auto service & Repairs. Not only did they charge me for incorrect diagnostics, but I also received no response or resolution to my concerns. The experience was a complete letdown from start to finish. The diagnostics were wrong, and I was charged for something I didn't even need. When I tried to reach out to the company to rectify the situation, I was met with complete silence. No response, no explanation, no apology. The lack of accountability and customer care is appalling. I expect a certain level of professionalism and service, especially when it comes to something as important as Auto Electrical Service . Unfortunately, R2R failed to meet even the basic standards. Unless they seriously revamp their customer service and diagnostics accuracy, I would strongly advise against using their services. Save yourself the hassle and frustration, and take your business elsewhere.
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Lelanie B
1 reviews | Active since Jan 2020
7 May 2024, 11:23
Extremely Poor Service
Extremely Poor Service and charged for no wrong diagnostics I am extremely disappointed and frustrated with the service I received from R2R Auto Electrical Service & Auto service & Repairs. Not only did they charge me for incorrect diagnostics, but I also received no response or resolution to my concerns. The experience was a complete letdown from start to finish. The diagnostics were wrong, and I was charged for something I didn't even need. When I tried to reach out to the company to rectify the situation, I was met with complete silence. No response, no explanation, no apology. The lack of accountability and customer care is appalling. I expect a certain level of professionalism and service, especially when it comes to something as important as Auto Electrical Service . Unfortunately, R2R failed to meet even the basic standards. Unless they seriously revamp their customer service and diagnostics accuracy, I would strongly advise against using their services. Save yourself the hassle and frustration, and take your business elsewhere.
0
Replies (0)TB
Thato B
1 reviews | Active since Jan 2020
5 Jul 2023, 14:49
At your own risk
I am of the belief that everyone below who has given this company 5 stars is closely affiliated with them or was just relieved to get their car back. My car has been with them for over 3 weeks for a very small issue. I was given an estimate of R1400 for diagnosis and fix, then a quote for R7000+, then they could not resolve the issue for over 3 weeks. I had to call every single day (poor customer service) and was given the run around each time. I collected the car today and guess what fixing the battery drain resulted in broken central locking system, broken alarm system, broken windscreen. My tracker devices were just ripped out and never replaced. They list what they couldn't fix after but completely ignore the windscreen (one stone away from completely falling in). A laymen theory is very simple, they ******ed up the car within the first few days and have been trying to buy time so they can fix whatever else they broke. The car now has to go for a second diagnosis to determine what else they broke as it had just come from a recent full service. ...and we engage legal teams tomorrow.
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Thato B
1 reviews | Active since Jan 2020
5 Jul 2023, 14:49
At your own risk
I am of the belief that everyone below who has given this company 5 stars is closely affiliated with them or was just relieved to get their car back. My car has been with them for over 3 weeks for a very small issue. I was given an estimate of R1400 for diagnosis and fix, then a quote for R7000+, then they could not resolve the issue for over 3 weeks. I had to call every single day (poor customer service) and was given the run around each time. I collected the car today and guess what fixing the battery drain resulted in broken central locking system, broken alarm system, broken windscreen. My tracker devices were just ripped out and never replaced. They list what they couldn't fix after but completely ignore the windscreen (one stone away from completely falling in). A laymen theory is very simple, they ******ed up the car within the first few days and have been trying to buy time so they can fix whatever else they broke. The car now has to go for a second diagnosis to determine what else they broke as it had just come from a recent full service. ...and we engage legal teams tomorrow.
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Mark H
1 reviews | Active since Jan 2020
22 Feb 2021, 07:39
The best in Pretoria
These guys did some work for me on my car, the best service I have ever received. They go far beyond their duty. The best team of people in Pretoria. Thank you all so much for the great work and service.
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