1 reviews | Active since Member
I am so upset and disgusted that Rank Math Pro together with its payment-processing partner *******ly captured my client’s bank-card details and without consent or notification debited R1 199.96 for a service we neither selected nor approved; despite acknowledging their error, they have shown an appalling lack of interest and unacceptably slow action in rectifying the problem, refusing to issue a refund or timeline, mishandling personal data in breach of POPIA, and forcing me to lodge complaints with the National Consumer Commission, the South African Reserve Bank’s complaints resolution system and the Information Regulator, publicly flag them on social media and explore small claims court, as their unauthorized debits likely contravene the Consumer Protection Act, National Credit Act and Electronic Communications and Transactions Act; I demand an immediate full refund, written confirmation of data deletion, a formal apology, compensation for administrative costs and assurances of improved controls. Reference: Order ID RANKMATH250517-8611-72340B, Invoice ID IVMDNV4S2NANFQPKDOZX2XZGPN7A.