RP
Raslouw Private Hospital
Unclaimed Business
RP
Raslouw Private Hospital
Unclaimed Business
4 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#14
in Health & Medical
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|4 Reviews
May '25 - Apr '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Raslouw Private Hospital
Raslouw Private Hospital has a TrustIndex of 0 out of 10 on Hellopeter, based on 4 reviews in the last 12 months. Hellopeter has tracked Raslouw Private Hospital across 19 total reviews. How is the TrustIndex calculated? →
Recent reviews (4)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceNK
Noziphiwe K
1 reviews | Active since Jan 2020
16 Feb 2026, 15:51
Negative Staff Attitude
the ICU nurse on duty responded to the patient call bell with a cellphone on hand, not wearing any name tag or distinguishing devices. instead of asking how can I assist, she asked who rang the bell. I as the visitor explained I see the IV machine reporting an occlusion, her response was " focus on the patient since you are here for her and leave our machines alone" I reported the matter to hospital management 7 days ago and it has since been under investigation. the nurse concerned has not even offered us an apology. she identified herself as Tiny Sekele
Helpful (0)
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Noziphiwe K
1 reviews | Active since Jan 2020
16 Feb 2026, 15:51
Negative Staff Attitude
the ICU nurse on duty responded to the patient call bell with a cellphone on hand, not wearing any name tag or distinguishing devices. instead of asking how can I assist, she asked who rang the bell. I as the visitor explained I see the IV machine reporting an occlusion, her response was " focus on the patient since you are here for her and leave our machines alone" I reported the matter to hospital management 7 days ago and it has since been under investigation. the nurse concerned has not even offered us an apology. she identified herself as Tiny Sekele
0
Replies (0)MT
Muofhe T
1 reviews | Active since Jan 2020
17 Sept 2025, 15:38
excessive - no help while they bill you high amount of money
I recently visited Raslouw Private Hospital ER with my 1-year-old baby on 14 September 2025. We were there for less than 1.5 hours. My baby was checked for vitals, *****ed once for glucose, given a pain tablet, a suppository, a small syrup dose, and sent home with a prescription. Despite this, I was billed: R500 casualty facility fee upfront R1,999 additional hospital charges R1,810 total doctor’s fees (R450 upfront + R1,360 extra claim) In total, over R4,300 for a very short visit, with no admission or injections given. My baby is still sick and we left with just a prescription only
Helpful (0)
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Muofhe T
1 reviews | Active since Jan 2020
17 Sept 2025, 15:38
excessive - no help while they bill you high amount of money
I recently visited Raslouw Private Hospital ER with my 1-year-old baby on 14 September 2025. We were there for less than 1.5 hours. My baby was checked for vitals, *****ed once for glucose, given a pain tablet, a suppository, a small syrup dose, and sent home with a prescription. Despite this, I was billed: R500 casualty facility fee upfront R1,999 additional hospital charges R1,810 total doctor’s fees (R450 upfront + R1,360 extra claim) In total, over R4,300 for a very short visit, with no admission or injections given. My baby is still sick and we left with just a prescription only
0
Replies (0)PT
Puseletdo T
1 reviews | Active since Jan 2020
26 Aug 2025, 10:30
RASLOUW PRIVATE HOSPITAL IS A PIECE OF **** IT SHOULD GET CLOSED OE GIVE US OUR MONEY BACK
This hospital failed me and my son after paying a ridiculous amount of money to get help but still nothing worked they were too quick to discharge us due to not having too much bed they needed space and there's nothing they can do to help you again because they failed to do their job 🚮🚮 it's a piece of **** that hospital I won't advise anyone to take their loved ones there ever
Helpful (0)
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Puseletdo T
1 reviews | Active since Jan 2020
26 Aug 2025, 10:30
RASLOUW PRIVATE HOSPITAL IS A PIECE OF **** IT SHOULD GET CLOSED OE GIVE US OUR MONEY BACK
This hospital failed me and my son after paying a ridiculous amount of money to get help but still nothing worked they were too quick to discharge us due to not having too much bed they needed space and there's nothing they can do to help you again because they failed to do their job 🚮🚮 it's a piece of **** that hospital I won't advise anyone to take their loved ones there ever
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Amukelani M
1 reviews | Active since Jan 2020
13 Jul 2025, 18:53
Surgical procedure
I strongly advise against allowing your loved ones to undergo any surgical procedures at this hospital, as there are significant concerns regarding patient safety and postoperative outcomes.
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Amukelani M
1 reviews | Active since Jan 2020
13 Jul 2025, 18:53
Surgical procedure
I strongly advise against allowing your loved ones to undergo any surgical procedures at this hospital, as there are significant concerns regarding patient safety and postoperative outcomes.
0
Replies (0)HP
Hannes P
1 reviews | Active since Jan 2020
1 Mar 2025, 07:11
*********** case managers at Raslouw Private Hospital.
Raslouw hospital case managers went from hero to zero. They do not comply to medical aid procedures and do not ensure pre-authorisation prior to performing procedures. They then want to keep the patient liable.
Helpful (0)
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Hannes P
1 reviews | Active since Jan 2020
1 Mar 2025, 07:11
*********** case managers at Raslouw Private Hospital.
Raslouw hospital case managers went from hero to zero. They do not comply to medical aid procedures and do not ensure pre-authorisation prior to performing procedures. They then want to keep the patient liable.
0
Replies (0)AR
Anonymous R
1 reviews | Active since Jan 2020
25 Feb 2025, 17:26
Raslouw Hospital - serving humanity ✌🏽❤️
An exceptional hospital with a heart for humanity! 🏥 The modern, cutting-edge facilities are matched only by the incredible care from compassionate nurses and skilled doctors. What truly left me in awe was the Butterfly Souls installation, honoring patients from Gaza being treated at RPH—a powerful reminder of the hospital’s mission to serve beyond borders. Raslouw isn’t just a hospital; it’s a place dedicated to saving lives and uplifting humanity. Truly remarkable! ❤️🦋 #HealthcareWithHeart #RaslouwPH
Helpful (0)
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Anonymous R
1 reviews | Active since Jan 2020
25 Feb 2025, 17:26
Raslouw Hospital - serving humanity ✌🏽❤️
An exceptional hospital with a heart for humanity! 🏥 The modern, cutting-edge facilities are matched only by the incredible care from compassionate nurses and skilled doctors. What truly left me in awe was the Butterfly Souls installation, honoring patients from Gaza being treated at RPH—a powerful reminder of the hospital’s mission to serve beyond borders. Raslouw isn’t just a hospital; it’s a place dedicated to saving lives and uplifting humanity. Truly remarkable! ❤️🦋 #HealthcareWithHeart #RaslouwPH
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Nicolene
1 reviews | Active since Jan 2020
12 Dec 2024, 08:56
Poor Service
a Private hospital with the poorest communication lines ever, reception does not awnser the phones, when you speak to other departments like accounts or case managers they are rude. Its always a struggle to get someone to help you.
Helpful (0)
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Nicolene
1 reviews | Active since Jan 2020
12 Dec 2024, 08:56
Poor Service
a Private hospital with the poorest communication lines ever, reception does not awnser the phones, when you speak to other departments like accounts or case managers they are rude. Its always a struggle to get someone to help you.
0
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Aaliah M
1 reviews | Active since Jan 2020
23 Sept 2024, 05:57
**** staff n hospital
Very disappointing thus hospital should be closed because these people have no sense of humanity my father isn't well firstly we sit and wait over hours no knowing what's happening. He was in pain the nurse is a ***** as she tied him up while his suffering in pain and shouting at him what type of service is this you walk in staff is rude and Dr don't know what they doing this hospital should close coz this is bull**** you don't treat patients in such manners. Please the SA Government needs to wake up also and see how people are suffering
Helpful (0)
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Aaliah M
1 reviews | Active since Jan 2020
23 Sept 2024, 05:57
**** staff n hospital
Very disappointing thus hospital should be closed because these people have no sense of humanity my father isn't well firstly we sit and wait over hours no knowing what's happening. He was in pain the nurse is a ***** as she tied him up while his suffering in pain and shouting at him what type of service is this you walk in staff is rude and Dr don't know what they doing this hospital should close coz this is bull**** you don't treat patients in such manners. Please the SA Government needs to wake up also and see how people are suffering
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Replies (0)