RM
Reddy's Metal Worx - Parts On Call Online
Unclaimed Business
RM
Reddy's Metal Worx - Parts On Call Online
Unclaimed Business
15 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, Reddy's Metal Worx - Parts On Call Online receives strong praise for its helpful and professional staff, with Brandyn, Damian, Hadley, and Daryan frequently named for going above and beyond. Customers highlight fast service, competitive pricing, and reliable nationwide delivery, even to distant locations like Cape Town and Port Elizabeth. However, a recurring negative theme involves poor follow-up communication on enquiries, a disputed refund on a faulty gearbox, and concerns about how staff are treated by management, which tarnish an otherwise positive reputation.
Performance(last 12 months):
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
50
Recommended: Very Likely
Review Distribution
4.1|15 Reviews
Jun '25 - May '26
5(61.5%)
4(15.4%)
3(0%)
2(0%)
1(23.1%)
5(61.5%)
4(15.4%)
3(0%)
2(0%)
1(23.1%)
Frequently Asked Questions About Reddy's Metal Worx - Parts On Call Online
Based on recent customer reviews, Reddy's Metal Worx - Parts On Call Online receives strong praise for its helpful and professional staff, with Brandyn, Damian, Hadley, and Daryan frequently named for going above and beyond. Customers highlight fast service, competitive pricing, and reliable nationwide delivery, even to distant locations like Cape Town and Port Elizabeth. However, a recurring negative theme involves poor follow-up communication on enquiries, a disputed refund on a faulty gearbox, and concerns about how staff are treated by management, which tarnish an otherwise positive reputation.
Reddy's Metal Worx - Parts On Call Online has a TrustIndex of 0 out of 10 on Hellopeter, based on 15 reviews in the last 12 months. Hellopeter has tracked Reddy's Metal Worx - Parts On Call Online across 32 total reviews. How is the TrustIndex calculated? →
Recent reviews (15)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceME
Michael E
1 reviews | Active since Jan 2020
23 Feb 2026, 11:05
Brandyn
Thanks be to God for the friendly and professional service I received from Brandyn. I needed a Steering column for my Fiat Panda and could not get help anywhere. He always kept me up to date and informed throughout the whole process. Job well done and done with a joyful spirit. Thank you Brandyn. Michael Eckard. Pretoria
Helpful (0)
|Replies (0)ME
Michael E
1 reviews | Active since Jan 2020
23 Feb 2026, 11:05
Brandyn
Thanks be to God for the friendly and professional service I received from Brandyn. I needed a Steering column for my Fiat Panda and could not get help anywhere. He always kept me up to date and informed throughout the whole process. Job well done and done with a joyful spirit. Thank you Brandyn. Michael Eckard. Pretoria
0
Replies (0)JL
Jason L
1 reviews | Active since Jan 2020
23 Jan 2026, 11:50
**** ****ing Service
I'm hell of a ****ed off at the service that I haven't received from your company. On the 15th September I sent a message looking for coil packs for my Kuv 100 and I'm still waiting then I phoned in this morning and was told that I would have a price shortly this was about 10H00 and I'm still waiting I called again at about 12H25 and I'm still waiting seems you guys don't understand the meaning customer service. I'm hoping your boss or sales manager sees this because the service or lack of service is beyond **** and I thought Beras Motor spares had **** service. I run my own company and if I treated my client with the same type of lack of service I would be out of business. I'm beyond shock at this lack of non care. So as I asked your guy over the phone am I going to get a price or not and if not then call me or whatsapp me back and say sorry Mr asshole but we are not prepared to help you.
Helpful (0)
|Replies (0)JL
Jason L
1 reviews | Active since Jan 2020
23 Jan 2026, 11:50
**** ****ing Service
I'm hell of a ****ed off at the service that I haven't received from your company. On the 15th September I sent a message looking for coil packs for my Kuv 100 and I'm still waiting then I phoned in this morning and was told that I would have a price shortly this was about 10H00 and I'm still waiting I called again at about 12H25 and I'm still waiting seems you guys don't understand the meaning customer service. I'm hoping your boss or sales manager sees this because the service or lack of service is beyond **** and I thought Beras Motor spares had **** service. I run my own company and if I treated my client with the same type of lack of service I would be out of business. I'm beyond shock at this lack of non care. So as I asked your guy over the phone am I going to get a price or not and if not then call me or whatsapp me back and say sorry Mr asshole but we are not prepared to help you.
0
Replies (0)kB
keegan B
1 reviews | Active since Jan 2020
9 Jan 2026, 08:46
Business owner sucks
So i went looking for spares at the local spare shop for one of my vehicles. I am a reasonable guy and dont like drama i come from a customer service industry. so not really drama but their pricing is hellava expensive but what really made me come here is that the owner really treat his staff like ****. absolutely disgusting. one question: how do you go into a business where your income and help come from people when you cant treat people properly ?
Helpful (0)
|Replies (0)kB
keegan B
1 reviews | Active since Jan 2020
9 Jan 2026, 08:46
Business owner sucks
So i went looking for spares at the local spare shop for one of my vehicles. I am a reasonable guy and dont like drama i come from a customer service industry. so not really drama but their pricing is hellava expensive but what really made me come here is that the owner really treat his staff like ****. absolutely disgusting. one question: how do you go into a business where your income and help come from people when you cant treat people properly ?
0
Replies (0)SS
Shaida S
1 reviews | Active since Jan 2020
11 Dec 2025, 15:48
Best Service
Best service, I called for a part I couldn't find around Jhb I called this company and spoke to a guy by the name of Damian who was so help fast service Loved the experience and would recommend it 👌
Helpful (0)
|Replies (0)NVDW
Nicolaas Van Der Walt
1 reviews | Active since Jan 2020
23 Nov 2025, 11:41
Engine spare parts
Very good service and quick to response.. can trust them Thanks to Bryndon for assisting me and gave met the best price on a Landrover engine
Helpful (0)
|Replies (0)NVDW
Nicolaas Van Der Walt
1 reviews | Active since Jan 2020
23 Nov 2025, 11:41
Engine spare parts
Very good service and quick to response.. can trust them Thanks to Bryndon for assisting me and gave met the best price on a Landrover engine
0
Replies (0)JJ
Jacolene J
1 reviews | Active since Jan 2020
14 Nov 2025, 09:52
Daryan
We had a very good experience buying parts from Reddy's. Fast efficient service. Thanks Daryan
Helpful (0)
|Replies (0)JJ
Jacolene J
1 reviews | Active since Jan 2020
14 Nov 2025, 09:52
Daryan
We had a very good experience buying parts from Reddy's. Fast efficient service. Thanks Daryan
0
Replies (0)KD
LM
Livania M
1 reviews | Active since Jan 2020
7 Nov 2025, 11:50
Professional & Detailed Version
I had an excellent experience dealing with Brandyn at Reddy’s Metal Worx - Parts On Call Online. His customer service skills and communication were outstanding from start to finish. Brandyn went above and beyond to help me find the exact motor vehicle parts I needed, and he made the whole process quick and hassle-free. It’s rare to come across someone so knowledgeable and genuinely helpful. Highly recommend speaking with Brandyn if you’re after quality parts and great service!
Helpful (0)
|Replies (0)LM
Livania M
1 reviews | Active since Jan 2020
7 Nov 2025, 11:50
Professional & Detailed Version
I had an excellent experience dealing with Brandyn at Reddy’s Metal Worx - Parts On Call Online. His customer service skills and communication were outstanding from start to finish. Brandyn went above and beyond to help me find the exact motor vehicle parts I needed, and he made the whole process quick and hassle-free. It’s rare to come across someone so knowledgeable and genuinely helpful. Highly recommend speaking with Brandyn if you’re after quality parts and great service!
0
Replies (0)