R
Reditron
Unclaimed Business
R
Reditron
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#9
in Electronics & Technology
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceJK
Johan K
1 reviews | Active since Jan 2020
17 Jan 2024, 08:49
Reditron unprofessional service/no support
Bought a Dahua DVR from them which is suppose to support up to 6MP cameras. Once installed, it did not work. Took it back, technician suggested we downgraded cameras to 1080P resolution, then it would work. Obviously a silly solution (who would want to downgrade picture quality from 5MP to 1MP - and remember you paid for 5MP). Then suggested we get a more expensive DVR, but they cannot take back the unit as the packaging was opened... how do you install a unit without opening it? As I said, really silly service and NO service. And the cherry on the cake is the management is forever busy, never available for such simple thing as clients
Helpful (0)
|Replies (0)JK
Johan K
1 reviews | Active since Jan 2020
17 Jan 2024, 08:49
Reditron unprofessional service/no support
Bought a Dahua DVR from them which is suppose to support up to 6MP cameras. Once installed, it did not work. Took it back, technician suggested we downgraded cameras to 1080P resolution, then it would work. Obviously a silly solution (who would want to downgrade picture quality from 5MP to 1MP - and remember you paid for 5MP). Then suggested we get a more expensive DVR, but they cannot take back the unit as the packaging was opened... how do you install a unit without opening it? As I said, really silly service and NO service. And the cherry on the cake is the management is forever busy, never available for such simple thing as clients
0
Replies (0)JV
Juan V
1 reviews | Active since Jan 2020
25 May 2022, 08:25
Regal Security don't care about clients its just about making money ***** the client
So i spoke to Thabo the Branch manager at Regal Lynwood Yesterday afternoon on a recorded conversation he acknowledge Regal made I mistake that cost me R 8000 and he admitted to that , now Roy one of the big guys at Regal Security wants to tell me well sorry about the mistake good buy i will not except this why should i fork out R 8000 and what about my profit that i did not even make so they although acknowledge it was there mistake just don't give a dam about the publics or there installers that's the bottom line
Helpful (0)
|Replies (0)JV
Juan V
1 reviews | Active since Jan 2020
25 May 2022, 08:25
Regal Security don't care about clients its just about making money ***** the client
So i spoke to Thabo the Branch manager at Regal Lynwood Yesterday afternoon on a recorded conversation he acknowledge Regal made I mistake that cost me R 8000 and he admitted to that , now Roy one of the big guys at Regal Security wants to tell me well sorry about the mistake good buy i will not except this why should i fork out R 8000 and what about my profit that i did not even make so they although acknowledge it was there mistake just don't give a dam about the publics or there installers that's the bottom line
0
Replies (0)