Refresh Realty (Mainframe)

My belongings are locked inside the apartment

Mainframe Realty, located at 238 Main Street in the Maboneng Precinct, Johannesburg, I moved in at mainframe in May 2024 with my two teenage kids, boy and girl. We enjoyed staying at this apartment without any complain whatsoever. In January 2025 tragedy happened, sadly my son passed on, we laid him to rest on the 30th Jan 2025 back home. Coming back to Jhb on the 4th of Feb 2025 the apartment was locked due to late payment, which is understandable in JHB life goes on like nothing happened. The rent was paid and we monaged to move back to the apartment and getting ourselves together, I had to go back to work like nothing happened. Due to stress and lack of concentration I lost my job on the 25th of April 2025. I then notified the building manager of my situation and requested an emergency exit. I requested to move out of the apartment. The building Manager Mr Nollen adviced that there has to be a one month notice before I can vacate the apartment, meaning I have to pay May and June rental., which I would not afford and I was locked out without any access to any of my belongings. I am no longer working I am currently unemployed I cant afford anymore, I tried explaining that to Me Nollen instead he asked me to hand over my access card, it means I won't have any access to the building. I then had a meeting with Mr Nollen at the Yeoville offices, he then requested a payment of +- 9000 which I was owing. He then calculated and out of the R9000 he minused my R4500 deposit which now the remaining balance which I had to pay was +-R4500 before I could get my belongings. I managed to pay R1000 but still ALL my belongings are still locked up in the apartment, everything including our clothes and my late sons belongings. I am so broken and so sad at the same time. Yours Truly MP Maloma