RP
Reliable Plumbers
Unclaimed Business
RP
Reliable Plumbers
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#5
in Home Services
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceGE
Gareth E
1 reviews | Active since Jan 2020
31 Oct 2023, 13:33
DO NOT USE RELIABLE PLUMBERS / RAPID RESPONSE PLUMBERS
This is the same company as trading under "Rapid Response Plumbers". They are *****sters. They quoted to replace the full sewage line on the property but there stopped short of completing the job and have since vanished with my deposit. Unreliable work, always late and leave early. Promises made and never delivered on. Do not make use of there service under any circumstances. https://reliableplumbers.co.za/
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Gareth E
1 reviews | Active since Jan 2020
31 Oct 2023, 13:33
DO NOT USE RELIABLE PLUMBERS / RAPID RESPONSE PLUMBERS
This is the same company as trading under "Rapid Response Plumbers". They are *****sters. They quoted to replace the full sewage line on the property but there stopped short of completing the job and have since vanished with my deposit. Unreliable work, always late and leave early. Promises made and never delivered on. Do not make use of there service under any circumstances. https://reliableplumbers.co.za/
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LIZELLE E
1 reviews | Active since Jan 2020
22 Oct 2023, 10:58
******** - should be in jail!
Same as everyone else Charl de Villiers is a ******** ****mer..I do however have his car registration number, photo, and ID number, everyone should make a ******** case against him, and teach him once and for all.
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LIZELLE E
1 reviews | Active since Jan 2020
22 Oct 2023, 10:58
******** - should be in jail!
Same as everyone else Charl de Villiers is a ******** ****mer..I do however have his car registration number, photo, and ID number, everyone should make a ******** case against him, and teach him once and for all.
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Alexia B
1 reviews | Active since Jan 2020
1 May 2023, 08:26
Incomplete job, shocking quality
It has been more than 3 months since these people started fixing a damp problem in my home. I haven't been able to use two of my bedrooms because they chipped the walls away and didn't come back to finish the job. Endless excuses, not pitching up when they say they will, a different story every time I ask what's happening. When they do pitch the owner sits in his vehicle and doesn't even check the work being done...and it shows. He has also now blocked me because I called him out on this shocking business practice. DO not use these people...you will pay them but they won't deliver. Terrible Terrible Terrible.
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Alexia B
1 reviews | Active since Jan 2020
1 May 2023, 08:26
Incomplete job, shocking quality
It has been more than 3 months since these people started fixing a damp problem in my home. I haven't been able to use two of my bedrooms because they chipped the walls away and didn't come back to finish the job. Endless excuses, not pitching up when they say they will, a different story every time I ask what's happening. When they do pitch the owner sits in his vehicle and doesn't even check the work being done...and it shows. He has also now blocked me because I called him out on this shocking business practice. DO not use these people...you will pay them but they won't deliver. Terrible Terrible Terrible.
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Sidney S
1 reviews | Active since Jan 2020
8 Mar 2023, 17:58
Reliable Plumber's - I recommend not using their "services".
This company/person/people trading as someone else is a scam, fraud and is utterly pethetic! The services of this company was hired to fix an electrical problem. However, from the moment I was put in touch with the company I have received nothing but dodgy and unreliable information. It was arranged that he (I annoyingly did not catch his name when it was given to me) will be at my house to assess the problem, however suddenly a quote was received, yet no one had been to my house to assess the situation...where he said he had communicated that he assessed the problem himself. Which he was called out for as it was untrue. The next day, the attitude started as he did not pitch up again, as arranged, when he claimed that he would be there "first thing in the morning". Only receiving constant excuses as to why he cannot make it. The next day he stated to the property management company, that the supplier does not have stock and he cannot do anything as he is "waiting". It is here where he is getting a serious attitude and acting like it is an inconvenience for him to inform me, and speak to me about why he isn't putching up to fix what he is hired to do. He claims that he had his guys fetched the circuit breaker, and they will make their way to provide the service, no matter what. As time passes, the excuses and attitude keep coming in. It was at this point that I found all of the reviews on HelloPeter...so needless to say, I told him to cancel everything.
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Sidney S
1 reviews | Active since Jan 2020
8 Mar 2023, 17:58
Reliable Plumber's - I recommend not using their "services".
This company/person/people trading as someone else is a scam, fraud and is utterly pethetic! The services of this company was hired to fix an electrical problem. However, from the moment I was put in touch with the company I have received nothing but dodgy and unreliable information. It was arranged that he (I annoyingly did not catch his name when it was given to me) will be at my house to assess the problem, however suddenly a quote was received, yet no one had been to my house to assess the situation...where he said he had communicated that he assessed the problem himself. Which he was called out for as it was untrue. The next day, the attitude started as he did not pitch up again, as arranged, when he claimed that he would be there "first thing in the morning". Only receiving constant excuses as to why he cannot make it. The next day he stated to the property management company, that the supplier does not have stock and he cannot do anything as he is "waiting". It is here where he is getting a serious attitude and acting like it is an inconvenience for him to inform me, and speak to me about why he isn't putching up to fix what he is hired to do. He claims that he had his guys fetched the circuit breaker, and they will make their way to provide the service, no matter what. As time passes, the excuses and attitude keep coming in. It was at this point that I found all of the reviews on HelloPeter...so needless to say, I told him to cancel everything.
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Brian C
1 reviews | Active since Jan 2020
8 Mar 2023, 11:44
Reliable Plumbers – The Fraudsters!!!
I had exactly the same experience as P H. Reliable (Unreliable) Plumbers did a leak detection and suggested in line repair which will fix all leaks, and this carries a 10-year warranty. On 29 September 2022 I had to pay R9 500 for the in-line repair which his team carried out. This did not fix the leak and a week later I reported this to Charl the owner of the Company. He promised to come out and have a look but were full of excuses and now 4 months later I am still waiting. Giving a warranty which he does not honour is misleading and a disgrace. He does not answer my phone calls or WhatsApp messages, has no address on his invoices or website. This clearly indicates that the Company is just interested in your money and customer service or satisfaction not one of their values. Stay away from Charl and his Company.
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Brian C
1 reviews | Active since Jan 2020
8 Mar 2023, 11:44
Reliable Plumbers – The Fraudsters!!!
I had exactly the same experience as P H. Reliable (Unreliable) Plumbers did a leak detection and suggested in line repair which will fix all leaks, and this carries a 10-year warranty. On 29 September 2022 I had to pay R9 500 for the in-line repair which his team carried out. This did not fix the leak and a week later I reported this to Charl the owner of the Company. He promised to come out and have a look but were full of excuses and now 4 months later I am still waiting. Giving a warranty which he does not honour is misleading and a disgrace. He does not answer my phone calls or WhatsApp messages, has no address on his invoices or website. This clearly indicates that the Company is just interested in your money and customer service or satisfaction not one of their values. Stay away from Charl and his Company.
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P H
1 reviews | Active since Jan 2020
7 Mar 2023, 06:54
RELIABLE PLUMBERS THE FRAUDSTERS
FRAUDSTER! Came and did a leak detection and said there is this new technology that you pump into the pipe system that will fill leaks where it comes into contact with air. 10year warranty on this in-line pipe repair. All kinds of excuses and eventually it was just the one toilet overflowing with an adjustment on the overflow valve. This Charl Christiaan Smit/De Villiers also known as Watertech Property Maintenance is a fraud, the cell phone number on the website does not belong to him and the address on the invoice is an empty plot. We lost R7500 to this fraud. Do not trust him.
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P H
1 reviews | Active since Jan 2020
7 Mar 2023, 06:54
RELIABLE PLUMBERS THE FRAUDSTERS
FRAUDSTER! Came and did a leak detection and said there is this new technology that you pump into the pipe system that will fill leaks where it comes into contact with air. 10year warranty on this in-line pipe repair. All kinds of excuses and eventually it was just the one toilet overflowing with an adjustment on the overflow valve. This Charl Christiaan Smit/De Villiers also known as Watertech Property Maintenance is a fraud, the cell phone number on the website does not belong to him and the address on the invoice is an empty plot. We lost R7500 to this fraud. Do not trust him.
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HT
Hanedzani T
1 reviews | Active since Jan 2020
17 Mar 2022, 11:17
Very Bad Reliable Plumbers by one Charl
This company is owned or run by one Charl and it's address is in Pretoria. I asked quotes for water electric meters from different companies online and he immediately responded. Then few days later he said he also install solar geysers and he quoted. I paid him the deposit and he came and installed two prepaid electric meters and they are working . He sent a WhatsApp massage saying he has a geyser which the client cancelled the sale, he sent the quote and I did the deposit for it as well. His team came and started with installation of two geysers and we had paid for four and total amount of R41350-00. Everything was happening in the second week of December 2021. The week of Christmas he started with reasons why his team cannot come because the guy was injured, then they are going home for holidays, then he himself was on holiday and he would sort everything on the 3rd of Jan. He promised to give me two free geysers because he inconvenienced us a lot. January 2022 first week, second week still no team to install because of different reasons. He gave excuses until he offered to refund the money. This time he was communicating with my son on WhatsApp. After he failed to refund as promised, my sons WhatsApp communications with Charl disappeared from his phone and my son blocked him. I have some of the communications(voices) which my son forwarded to me during the time. He would just send a voice note saying, "did you get it?" the whole day and for almost three days. And sometimes he would say "my office is busy with it" He will never mentioned what this "it" is. These massages were so annoying cause one could see that there is no payment coming. 21 January 2022, I decided to send him an email and he responded and asked to call which I said I prefer emails cause they have a record. I asked him how he wanted to resolve this issue and he said he will refund. On the 24th of January 2022, he offered to refund R23250-00 in 5 weekly installments. In his email on the 26th of January 2022 he said that he has the material for my job at his office and he could not install because the communication was cut, he has to get a client to sell them to so he can repay me. I said its fine I will come the following day and collect them from his office and see to installation myself BUT he refused and said that lets stick to the refund option. I was happy that at least I would have the materials for the geysers and get someone to install. No refund was received and it has been 8 weeks now. I sent him emails in February and beginning of this month and he never responded. I feel like I am loosing my R41000-00 and it is not a nice feeling at all. I wish i know his offices. The address on the invoice is for a private house and went there. This company is not even registered with CIPC. When I checked the reviews online before I requested the quotes, I read very good reviews for Reliable Plumbers and Electricians cc. A day or so later when I googled Reliable Plumbers I fell into this one for Charl and not the one I read a day before. I never thought there could be two companies doing the same thing with the names so similar to each other. No wonder Charl one is not registered because CIPC will not allow it. I read another bad review about Charl few weeks ago and there is a very good one as well. So really one does not know what to make out of this. Thank you
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Hanedzani T
1 reviews | Active since Jan 2020
17 Mar 2022, 11:17
Very Bad Reliable Plumbers by one Charl
This company is owned or run by one Charl and it's address is in Pretoria. I asked quotes for water electric meters from different companies online and he immediately responded. Then few days later he said he also install solar geysers and he quoted. I paid him the deposit and he came and installed two prepaid electric meters and they are working . He sent a WhatsApp massage saying he has a geyser which the client cancelled the sale, he sent the quote and I did the deposit for it as well. His team came and started with installation of two geysers and we had paid for four and total amount of R41350-00. Everything was happening in the second week of December 2021. The week of Christmas he started with reasons why his team cannot come because the guy was injured, then they are going home for holidays, then he himself was on holiday and he would sort everything on the 3rd of Jan. He promised to give me two free geysers because he inconvenienced us a lot. January 2022 first week, second week still no team to install because of different reasons. He gave excuses until he offered to refund the money. This time he was communicating with my son on WhatsApp. After he failed to refund as promised, my sons WhatsApp communications with Charl disappeared from his phone and my son blocked him. I have some of the communications(voices) which my son forwarded to me during the time. He would just send a voice note saying, "did you get it?" the whole day and for almost three days. And sometimes he would say "my office is busy with it" He will never mentioned what this "it" is. These massages were so annoying cause one could see that there is no payment coming. 21 January 2022, I decided to send him an email and he responded and asked to call which I said I prefer emails cause they have a record. I asked him how he wanted to resolve this issue and he said he will refund. On the 24th of January 2022, he offered to refund R23250-00 in 5 weekly installments. In his email on the 26th of January 2022 he said that he has the material for my job at his office and he could not install because the communication was cut, he has to get a client to sell them to so he can repay me. I said its fine I will come the following day and collect them from his office and see to installation myself BUT he refused and said that lets stick to the refund option. I was happy that at least I would have the materials for the geysers and get someone to install. No refund was received and it has been 8 weeks now. I sent him emails in February and beginning of this month and he never responded. I feel like I am loosing my R41000-00 and it is not a nice feeling at all. I wish i know his offices. The address on the invoice is for a private house and went there. This company is not even registered with CIPC. When I checked the reviews online before I requested the quotes, I read very good reviews for Reliable Plumbers and Electricians cc. A day or so later when I googled Reliable Plumbers I fell into this one for Charl and not the one I read a day before. I never thought there could be two companies doing the same thing with the names so similar to each other. No wonder Charl one is not registered because CIPC will not allow it. I read another bad review about Charl few weeks ago and there is a very good one as well. So really one does not know what to make out of this. Thank you
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