RE
Re/max Excellence
Unclaimed Business
RE
Re/max Excellence
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#5
in Real Estate
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
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Lizelle G
1 reviews | Active since Jan 2020
21 Feb 2025, 14:44
House Viewing - December 2024
I’m so angry with the service we have received from RE/MAX Excellence - Brakpan Dalview. Since beginning December 2024 we have viewed a house and wanted to make an offer on the house. Our agent can’t reach anyone at Remax. The first agent isn’t interested in the house and is no help at all. Until today we are waiting for a response from him. The second agent we wanted to make a offer but she resigned of was fired I don’t even know. Nobody is telling the truth. Nobody informed us that she left. Since then we have tried to make an offer on the house but it seems that we keep getting cut off. All of a sudden a new agent is appointed to the house. My agent got in contact with him & asked him to arrage a viewing. He inform her that he is struggling to get hold of the people. But when he does he will inform her and arrange for a viewing again. After we heard nother from beginning of December last year ! We were never informed that the “current” agent was fired or resigned and we will have to go through the whole process again. Today I jogged past the house after my agent was told that when they get hold of the people we can come and view. The new agent that is appointed is now bringing other people to come and view the house ? But still we are not informed to view the house. No the house is listed for a price but No they keep saying we have to offer more because the clients want more money. This is so bad of their agent. The new agent that brought other clients and can’t show us no paperwork of the place. I was not even helped to fill in the offer of purchase. Or explained how the offer of purchase works. He gave me the contract and a pen & said I can fill it in. When my fiance gets home we must go to where he lives and then he can sign. Still no help with the offer to purchase. Since December 2024 ! This is soo unprofessional. I don’t know how we must to business and buy a house if they are no help at all ! I wanted to speak to a manager maby he or she will be able to assist but they couldn’t even help me with that ? They only took my name and number & said Louis of a person from management will phone back. What will happen now to me as a client this is unfair and unprofessional!!!! All that the agent from Re/max Christo says about anything is he doesn’t know !
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Lizelle G
1 reviews | Active since Jan 2020
21 Feb 2025, 14:44
House Viewing - December 2024
I’m so angry with the service we have received from RE/MAX Excellence - Brakpan Dalview. Since beginning December 2024 we have viewed a house and wanted to make an offer on the house. Our agent can’t reach anyone at Remax. The first agent isn’t interested in the house and is no help at all. Until today we are waiting for a response from him. The second agent we wanted to make a offer but she resigned of was fired I don’t even know. Nobody is telling the truth. Nobody informed us that she left. Since then we have tried to make an offer on the house but it seems that we keep getting cut off. All of a sudden a new agent is appointed to the house. My agent got in contact with him & asked him to arrage a viewing. He inform her that he is struggling to get hold of the people. But when he does he will inform her and arrange for a viewing again. After we heard nother from beginning of December last year ! We were never informed that the “current” agent was fired or resigned and we will have to go through the whole process again. Today I jogged past the house after my agent was told that when they get hold of the people we can come and view. The new agent that is appointed is now bringing other people to come and view the house ? But still we are not informed to view the house. No the house is listed for a price but No they keep saying we have to offer more because the clients want more money. This is so bad of their agent. The new agent that brought other clients and can’t show us no paperwork of the place. I was not even helped to fill in the offer of purchase. Or explained how the offer of purchase works. He gave me the contract and a pen & said I can fill it in. When my fiance gets home we must go to where he lives and then he can sign. Still no help with the offer to purchase. Since December 2024 ! This is soo unprofessional. I don’t know how we must to business and buy a house if they are no help at all ! I wanted to speak to a manager maby he or she will be able to assist but they couldn’t even help me with that ? They only took my name and number & said Louis of a person from management will phone back. What will happen now to me as a client this is unfair and unprofessional!!!! All that the agent from Re/max Christo says about anything is he doesn’t know !
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Thomas O
1 reviews | Active since Jan 2020
14 May 2021, 14:15
Re/Max estate agent brand is worthless.
People should know the Re/Max estate agent brand is worthless. Re/Max internationally operates on a franchise model and each agency branch is independent. This means if you run into difficulties with a particular Re/Max agency, you will receive no help in finding a resolution from the Re/Max national, regional or international offices. Be warned.
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Thomas O
1 reviews | Active since Jan 2020
14 May 2021, 14:15
Re/Max estate agent brand is worthless.
People should know the Re/Max estate agent brand is worthless. Re/Max internationally operates on a franchise model and each agency branch is independent. This means if you run into difficulties with a particular Re/Max agency, you will receive no help in finding a resolution from the Re/Max national, regional or international offices. Be warned.
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Replies (0)JS
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Favour F
1 reviews | Active since Jan 2020
25 Feb 2018, 10:40
Fraud and scams by Re/max masters agents
new developement unit at Tarragon Villas from an agent Thomas Kunyiminya in 2015 under the impression that the units will be ready by 2016 and my unit was situated 2 blocks away from the main gate .Up to date the units are not yet ready and a lot of homeowners have pulled out but l have been patient enough and kept driving to the place to check the progress l would meet Thomas there and he would show me my unit number a unit 2 blocks away from the entrance.Today l went to view the unit and Thomas s colleague advised me the demo unit that is right in front if the gate is my unit .l then asked why has my unit changed from the initial one l was convinced to buy that is 2 blocks away he advised me to speak to Thomas.l spoke to Thomas who is now advising me to pull out if I don't like the new unit because that is the only unit available .l have been patiently waiting from 2015 and now finally the units will be ready in April Thomas decides to change the initial unit l bought? I am very livid at this point because for all these years l have been driving there other investors pulling out they should have done their scam then not now .This is Re/max masters property agents s fraudulent activity and they must rectify it
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Favour F
1 reviews | Active since Jan 2020
25 Feb 2018, 10:40
Fraud and scams by Re/max masters agents
new developement unit at Tarragon Villas from an agent Thomas Kunyiminya in 2015 under the impression that the units will be ready by 2016 and my unit was situated 2 blocks away from the main gate .Up to date the units are not yet ready and a lot of homeowners have pulled out but l have been patient enough and kept driving to the place to check the progress l would meet Thomas there and he would show me my unit number a unit 2 blocks away from the entrance.Today l went to view the unit and Thomas s colleague advised me the demo unit that is right in front if the gate is my unit .l then asked why has my unit changed from the initial one l was convinced to buy that is 2 blocks away he advised me to speak to Thomas.l spoke to Thomas who is now advising me to pull out if I don't like the new unit because that is the only unit available .l have been patiently waiting from 2015 and now finally the units will be ready in April Thomas decides to change the initial unit l bought? I am very livid at this point because for all these years l have been driving there other investors pulling out they should have done their scam then not now .This is Re/max masters property agents s fraudulent activity and they must rectify it
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Anonymous
1 reviews | Active since Jan 2020
20 Dec 2016, 10:07
Avoid Re/Max Rental in Olivedale at all costs:(
<p>Terrible service topped by money being owed to me.</p> <p> </p> <p>I have been trying to get a full recon of rental money paid over to me for the past 2 months. i have been begging for feedback and been blatently ignored. i would not recommend this company or team to any person looking for assistance in the rental housing market shocking absolutly shocking. i have dealt with everyone the Agent, Admin Clerk and the dealer principal and result. I can not believe the absolute disregard for business this team has and how they are still afloat. then they want to try and assure me its only my contract that have the issue, please dont take me for a fool. I hope someone can pull these people right before al the business moves away, however its highly unlikley.</p>
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Anonymous
1 reviews | Active since Jan 2020
20 Dec 2016, 10:07
Avoid Re/Max Rental in Olivedale at all costs:(
<p>Terrible service topped by money being owed to me.</p> <p> </p> <p>I have been trying to get a full recon of rental money paid over to me for the past 2 months. i have been begging for feedback and been blatently ignored. i would not recommend this company or team to any person looking for assistance in the rental housing market shocking absolutly shocking. i have dealt with everyone the Agent, Admin Clerk and the dealer principal and result. I can not believe the absolute disregard for business this team has and how they are still afloat. then they want to try and assure me its only my contract that have the issue, please dont take me for a fool. I hope someone can pull these people right before al the business moves away, however its highly unlikley.</p>
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