Review ofRenew-it Rivonia
Renew-it Rivonia
4.4|55 reviews
Responds in 13 hours 45 min
I
Ivan
1 reviews | Active since Member
18 Feb 2026, 08:41
Vehicle Returned with New Damages and Missing Parts
I received my car back from an insurance claim after a month and a week. The panic button attached to the car key is broken and missing parts, my wheel spanner is missing, the steering wheel adjustment lever is broken, and the windscreen is cracked. None of these damaged components were related to the accident I had.
I reported the issue with the windscreen but have still not received any assistance. I also have pictures showing that when we left the car at Renew-It Rivonia, the windscreen had no cracks.
I am extremely disappointed with the service I received.
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Replies (53)Renew-it Rivonia's replyOfficial
18 Feb 2026, 08:57Good afternoon Ivan,
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your service and repair expectations. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the management at Renew-It Rivonia. The Renew-it Team, always@yourservice
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your service and repair expectations. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the management at Renew-It Rivonia. The Renew-it Team, always@yourservice
Best regards,
Renew-it Rivonia's reply18 Feb 2026, 08:57
Official
Good afternoon Ivan,
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your service and repair expectations. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the management at Renew-It Rivonia. The Renew-it Team, always@yourservice
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your service and repair expectations. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the management at Renew-It Rivonia. The Renew-it Team, always@yourservice
Best regards,