Bad experience with repairspark.co.za

The guy who came to my place's name is Collen. He overcharged me and as if that was not enough tried to get me to pay a callout fee stating their website mentions they charge that when in actual fact their website says and I quote, "We repair any type, make and model of domestic appliance at your home. By doing so, we eliminate transport expenses and as well as the possibility of your property being damaged during transportation." When I called him up on it he said it was mentioned on the ad, which doesn't make sense why the website and ad would have different information pertaining the same issue. The guy is Zimbabwean and I'm not sure whether he is in the business of ****ming people or what his deal is but avoid using his/their services at all costs.