RF
Retriever Fintech
Claimed Business
RF
Retriever Fintech
Claimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
#69Ranked In Financial Services
0 NPSUnlikely
Ranking
#69
in Financial Services
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceLW
Leanne W
1 reviews | Active since Jan 2020
2 Jan 2020, 12:59
Retriever Fintech & Leisure Travel Agency
An amount of R870.00 was deducted off my bank account on the 31st December. I was notified of this transaction on the 1st January @ 02h00 on my cell. I went straight to my bank this morning & was told that this was a a transaction for Leisure Travel Agency. My bank gave me the call centre number 011 064 9100 to call. This was Retriever Financial services that was associates of handling the travel agents transactions. I have been holding on for about 3 hours only to be told that I'm # 1 in the line. Still waiting & now so angry!! This is appalling. I have given no-one permission to take this amount off my account & I cannot get through to them at all for assistance.
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Leanne W
1 reviews | Active since Jan 2020
2 Jan 2020, 12:59
Retriever Fintech & Leisure Travel Agency
An amount of R870.00 was deducted off my bank account on the 31st December. I was notified of this transaction on the 1st January @ 02h00 on my cell. I went straight to my bank this morning & was told that this was a a transaction for Leisure Travel Agency. My bank gave me the call centre number 011 064 9100 to call. This was Retriever Financial services that was associates of handling the travel agents transactions. I have been holding on for about 3 hours only to be told that I'm # 1 in the line. Still waiting & now so angry!! This is appalling. I have given no-one permission to take this amount off my account & I cannot get through to them at all for assistance.
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Kerry-Lee Smith
1 reviews | Active since Jan 2020
7 Nov 2019, 13:32
FURIOUS!!! UNAUTHORISED DEBITS FROM A DODGY INSTITUTION WHO AVOIDS ANSWERING THEIR PHONES
There is absolutely no customer service, I've been on hold for over an hour and keep getting told my call is first in line but no one answers, they keep pushing you you to let them call you back. The messaging service from their website also doesnt work. I've tried on 2 separate numbers with no avail. There are 3 unknown unauthorised debits coming off my account which I have no knowledge of and unfortunately my bank was no no help either - how are people allowed to just debit your account without your permission?!?!?! AFTER WAITING FOR OVER AN HOUR SOME ANSWERED AND THEN HUNG UP ON ME
Helpful (0)
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Kerry-Lee Smith
1 reviews | Active since Jan 2020
7 Nov 2019, 13:32
FURIOUS!!! UNAUTHORISED DEBITS FROM A DODGY INSTITUTION WHO AVOIDS ANSWERING THEIR PHONES
There is absolutely no customer service, I've been on hold for over an hour and keep getting told my call is first in line but no one answers, they keep pushing you you to let them call you back. The messaging service from their website also doesnt work. I've tried on 2 separate numbers with no avail. There are 3 unknown unauthorised debits coming off my account which I have no knowledge of and unfortunately my bank was no no help either - how are people allowed to just debit your account without your permission?!?!?! AFTER WAITING FOR OVER AN HOUR SOME ANSWERED AND THEN HUNG UP ON ME
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Shalton L
1 reviews | Active since Jan 2020
25 Jul 2019, 08:24
Great and speedy assistance
Thank you Retriever Fintech for your assistance with my concern mentioned above. The culprit was a company in Orkney. I must commend Lucia for her speedy response, assistance and constant feedback through the whole ordeal. All my money was returned. Thank you once again.
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Shalton L
1 reviews | Active since Jan 2020
25 Jul 2019, 08:24
Great and speedy assistance
Thank you Retriever Fintech for your assistance with my concern mentioned above. The culprit was a company in Orkney. I must commend Lucia for her speedy response, assistance and constant feedback through the whole ordeal. All my money was returned. Thank you once again.
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Replies (0)SL
Shalton L
1 reviews | Active since Jan 2020
15 Jul 2019, 07:21
Dodgy company
Hi. I have been trying to contact Retriever fintech but to no avail. I have been noticing debit orders to the amount of R125 being debited of my account. I have contacted my bank and they gave me the following info: RETRIEVER FINTECH (PTY) LTD, CONTACT MR JOHANNES M MOSTERT. The cell number goes to voicemail and the office number just rings continuously. you have no right to just debit my account, should you not contact me asap and return my money, I will escalate this ****her and report this company, and who does Johannes Mostert think he is to just debit my account without notifying me first? They have no regard for the rule of law, some of us not just going to lie down and accept this.
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Shalton L
1 reviews | Active since Jan 2020
15 Jul 2019, 07:21
Dodgy company
Hi. I have been trying to contact Retriever fintech but to no avail. I have been noticing debit orders to the amount of R125 being debited of my account. I have contacted my bank and they gave me the following info: RETRIEVER FINTECH (PTY) LTD, CONTACT MR JOHANNES M MOSTERT. The cell number goes to voicemail and the office number just rings continuously. you have no right to just debit my account, should you not contact me asap and return my money, I will escalate this ****her and report this company, and who does Johannes Mostert think he is to just debit my account without notifying me first? They have no regard for the rule of law, some of us not just going to lie down and accept this.
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Replies (0)SZ
Shaie Z
1 reviews | Active since Jan 2020
9 Jul 2019, 14:57
RETRIEVER FINTECH - DISGRACEFUL BEHAVIOR!!!
I have been trying to query a debit order on my account taken by RetrieverFT, I spoke to Angie who promised to investigate and call back. She hasn't called. I've been holding on the line for 40 minutes - no answer - This sounds like a fraudulent and scam business the way they treat the Public - please be careful and monitor your bank accounts so you are not robbed as well - Disgraceful!
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Shaie Z
1 reviews | Active since Jan 2020
9 Jul 2019, 14:57
RETRIEVER FINTECH - DISGRACEFUL BEHAVIOR!!!
I have been trying to query a debit order on my account taken by RetrieverFT, I spoke to Angie who promised to investigate and call back. She hasn't called. I've been holding on the line for 40 minutes - no answer - This sounds like a fraudulent and scam business the way they treat the Public - please be careful and monitor your bank accounts so you are not robbed as well - Disgraceful!
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MM
Murendeni M
1 reviews | Active since Jan 2020
30 Nov 2017, 15:13
Unauthorised debit order from Retriever Fintech (Pty) Ltd"
My account was incorrectly debit by Retriever Fintech (Pty) Ltd on the 25th of November 2017 NAEDO TRCK DO DISP RE TRADE /RE25075..please note i didn't authorize this debit order or gave out any of my information , i want all the bank penalties that incurred and airtime i used to be refunded back as i didn't authorize this... THIS IS FRAUD!!!!
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Murendeni M
1 reviews | Active since Jan 2020
30 Nov 2017, 15:13
Unauthorised debit order from Retriever Fintech (Pty) Ltd"
My account was incorrectly debit by Retriever Fintech (Pty) Ltd on the 25th of November 2017 NAEDO TRCK DO DISP RE TRADE /RE25075..please note i didn't authorize this debit order or gave out any of my information , i want all the bank penalties that incurred and airtime i used to be refunded back as i didn't authorize this... THIS IS FRAUD!!!!
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Anonymous
1 reviews | Active since Jan 2020
11 Aug 2017, 17:58
Unauthorized Debit order
<p>Please note that i have noticed two debit orders going off my account. Last week i went to my bank to find out about it, today i was then told it was the above company. I tried contacting them during the day and their call centre agent informed me they deal wit lots of companies and that they act on theit behalf. I dont remember owing any company. Kindly assist me in getting refunded the R99 that went off my account twice already. Here is the reference vas per my recent bank statement: firstmark9401sv152 ********** 25. </p>
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Anonymous
1 reviews | Active since Jan 2020
11 Aug 2017, 17:58
Unauthorized Debit order
<p>Please note that i have noticed two debit orders going off my account. Last week i went to my bank to find out about it, today i was then told it was the above company. I tried contacting them during the day and their call centre agent informed me they deal wit lots of companies and that they act on theit behalf. I dont remember owing any company. Kindly assist me in getting refunded the R99 that went off my account twice already. Here is the reference vas per my recent bank statement: firstmark9401sv152 ********** 25. </p>
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