Don't Touch with a 10-Foot-Pole (Worst Agents in Emalahleni)

I'd give Righthaus a rating lower than the Mariana Trench's depth if I could.

Do you like having functional plugs in your rental place, or perhaps a stove that doesn't play hide-and-seek with its functionality? Do you dream of actually getting your deposit back after a year of renting without channeling your inner Sherlock Holmes? If you nodded enthusiastically, Righthaus is definitely not for you!

If you get a kick out of being a human echo chamber, desperately echoing maintenance requests into a void (plug problems, broken stove, roof resembling Swiss cheese, etc.), and if you fancy being addressed as "dolla" or "dametjie" (that's "little lady" in condescending lingo) by the Principal agent, then oh boy, Righthaus is your Disneyland of rental nightmares!

Whether you're a tenant or a landlord, get ready to experience their mind-bogglingly awful treatment.

So, if you have a soft spot for your property, spare it the agony of being managed by them.

But if you relish the thrill of waiting eons for your own money to be released, or if you find joy in an agency that fixes things as swiftly as a sloth in a marathon (or simply ignores your calls when you need them to pay you back or fix something), Righthaus is your chosen land of misadventures. The Principal might even treat you by turning off her phone when you want your deposit back after nearly a month!

P.S. Our experience was with a 2-bedroom, 1-bathroom property in Del Judor Ext 4, for which we paid R8,000 per month (electricity excluded). It wasn't a "slum" rental, even though it was treated like one. We have reported the Principal to the PPRA and to the Rental Housing Tribunal. We will also be pursuing legal action.