RR
Riviera Resort
Claimed Business
RR
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Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Anonymous
1 reviews | Active since Jan 2020
29 Nov 2023, 06:16
RIVIERA ON VAAL RESORT - Happy patrons
Its was my birthday last week so my hubby had booked 2days for us at the resort as a surprise. It was a lovely surprise I loved the resort when we got there. We checked in went up to the room. Went down to the restaurant to have lunch which was lovely we enjoyed it. Walked round a bit checking out the place its beautiful & it also has a spa on the property which I didnt use . I did not feel like it was very hot there & I just needed the aircon. In the evening we wanted to shower & close inspection of the shower it wasnt clean enough. We were tired & decided to have ***boy splash & shower in the morning after we reported it to reception. They were sorry about it & very apologetic offered us another room immediately which we declined as we loved our room with the view of the river also we had unpacked. So they sent somebody to come clean the shower. She did a thorough job of the entire bathroom & the entire room. We were very happy with their service. The staff are so friendly & they try to make your stay a lovely one. We will surely go back there so peaceful.& lovely out there. Thank you to all the staff you're awesome
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Anonymous
1 reviews | Active since Jan 2020
29 Nov 2023, 06:16
RIVIERA ON VAAL RESORT - Happy patrons
Its was my birthday last week so my hubby had booked 2days for us at the resort as a surprise. It was a lovely surprise I loved the resort when we got there. We checked in went up to the room. Went down to the restaurant to have lunch which was lovely we enjoyed it. Walked round a bit checking out the place its beautiful & it also has a spa on the property which I didnt use . I did not feel like it was very hot there & I just needed the aircon. In the evening we wanted to shower & close inspection of the shower it wasnt clean enough. We were tired & decided to have ***boy splash & shower in the morning after we reported it to reception. They were sorry about it & very apologetic offered us another room immediately which we declined as we loved our room with the view of the river also we had unpacked. So they sent somebody to come clean the shower. She did a thorough job of the entire bathroom & the entire room. We were very happy with their service. The staff are so friendly & they try to make your stay a lovely one. We will surely go back there so peaceful.& lovely out there. Thank you to all the staff you're awesome
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Anonymous
1 reviews | Active since Jan 2020
9 Nov 2021, 07:50
Riviera Resort - Super Friendly & Efficient Service
I called a few days in advance to confirm my booking at Riviera Suites. The front desk person by the name of Leslie Ann informed me that she cannot check for me as the system was offline because of load shedding, but once the system is back up again, she promised that she will call me back and confirm. Not long after Leslie did call me back and confirmed that I was allocated a room with street view, just like I requested. I greatly appreciated Leslie's competence, friendly service and being such a wonderful person. Throughout our stay she always said hallo and asked if we enjoying our stay and to let her know if there is anything she can do to assist. Thank you so much Rudi van Niekerk
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Anonymous
1 reviews | Active since Jan 2020
9 Nov 2021, 07:50
Riviera Resort - Super Friendly & Efficient Service
I called a few days in advance to confirm my booking at Riviera Suites. The front desk person by the name of Leslie Ann informed me that she cannot check for me as the system was offline because of load shedding, but once the system is back up again, she promised that she will call me back and confirm. Not long after Leslie did call me back and confirmed that I was allocated a room with street view, just like I requested. I greatly appreciated Leslie's competence, friendly service and being such a wonderful person. Throughout our stay she always said hallo and asked if we enjoying our stay and to let her know if there is anything she can do to assist. Thank you so much Rudi van Niekerk
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Anonymous
1 reviews | Active since Jan 2020
27 Jan 2018, 00:17
Stay away!!!
We were robbed within 30min of our arrival. Cellphone, cash. In our apartment. Supposed to be safe as we are behind security gate. Means nothing. Don’t go. You will be disappointed and out of pocket.
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