R
Roboguard
Unclaimed Business
R
Performance(last 12 months):
TrustIndex
0
Ranking
#8
in Security
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceRL
EV
Ettien V
1 reviews | Active since Jan 2020
22 Sept 2022, 10:49
Roboguard
I bought a complete system with 2 beams , linked to my phone etc. Works well untill i bought a 3rd beam. Cant get an installer to do it. They have no one available other than the original guy who did mine. After having some problems he ignored our calls. Came out once and then made a duck. I dont want to use him because he is dishonest. Turns out i have to pay a yearly fee, which i was not told about. No contract , nothing. Just pay. If you dont pay your system gets turned off. ***. For R 18000 i could do a lot better. DO NOT BUY ROBOGUARD. I will be looking for something new
Helpful (0)
|Replies (0)EV
Ettien V
1 reviews | Active since Jan 2020
22 Sept 2022, 10:49
Roboguard
I bought a complete system with 2 beams , linked to my phone etc. Works well untill i bought a 3rd beam. Cant get an installer to do it. They have no one available other than the original guy who did mine. After having some problems he ignored our calls. Came out once and then made a duck. I dont want to use him because he is dishonest. Turns out i have to pay a yearly fee, which i was not told about. No contract , nothing. Just pay. If you dont pay your system gets turned off. ***. For R 18000 i could do a lot better. DO NOT BUY ROBOGUARD. I will be looking for something new
0
Replies (0)A
NT
Nitin T
1 reviews | Active since Jan 2020
8 Jun 2020, 10:20
Roboguard Support Durban and Stafix Pinetown/Durban
I had bought 3 detectors and a mobile HQ under assumption I could hook up to current alarm and armed response. However I had to also buy the alarm interface from Stafix. Johnathan at Stafix was incredibility helpful however the instructions were very vague. This is where Alan from Roboguard Durban came into help me, he was brilliant, saved me at least 2k. I would like to thank Johnathan from Stafix & Alan from Roboguard Durban for the last mile support. Don't bother with the after-hours cell number on the site. The product is brilliant for my purposes and wireless
Helpful (0)
|Replies (0)NT
Nitin T
1 reviews | Active since Jan 2020
8 Jun 2020, 10:20
Roboguard Support Durban and Stafix Pinetown/Durban
I had bought 3 detectors and a mobile HQ under assumption I could hook up to current alarm and armed response. However I had to also buy the alarm interface from Stafix. Johnathan at Stafix was incredibility helpful however the instructions were very vague. This is where Alan from Roboguard Durban came into help me, he was brilliant, saved me at least 2k. I would like to thank Johnathan from Stafix & Alan from Roboguard Durban for the last mile support. Don't bother with the after-hours cell number on the site. The product is brilliant for my purposes and wireless
0
Replies (0)WJ
Wendy-Lynn Jones
1 reviews | Active since Jan 2020
19 Jan 2020, 09:17
Happy with my Roboguards
Excellent product... False alarms are either rabbits when beam shines uphill or ants or wind or damp. Better to be forewarned ed as then you forearmed. Yes they sensitive but thats what assures reliability. A local security shop is always willing to check or service them. I have 5. Very happy..
Helpful (0)
|Replies (0)WJ
Wendy-Lynn Jones
1 reviews | Active since Jan 2020
19 Jan 2020, 09:17
Happy with my Roboguards
Excellent product... False alarms are either rabbits when beam shines uphill or ants or wind or damp. Better to be forewarned ed as then you forearmed. Yes they sensitive but thats what assures reliability. A local security shop is always willing to check or service them. I have 5. Very happy..
0
Replies (0)MS
Marc S
1 reviews | Active since Jan 2020
31 Jul 2019, 07:21
Don’t touch this product or manufacturer
Absolutely no support, reply or assistance with their product that just consistently gives false alarms. I am eventually had to remove this product because it’s pathetic and the manufacturer doesn’t are a stitch!!!
Helpful (0)
|Replies (0)MS
Marc S
1 reviews | Active since Jan 2020
31 Jul 2019, 07:21
Don’t touch this product or manufacturer
Absolutely no support, reply or assistance with their product that just consistently gives false alarms. I am eventually had to remove this product because it’s pathetic and the manufacturer doesn’t are a stitch!!!
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Replies (0)AV
LS
Luke S
1 reviews | Active since Jan 2020
28 Jun 2018, 02:22
Terrible Service!
Do not support this company. The product that is advertised is not what you get. There is a constant false alarm issue and doesnt matter how you configure the units you are going to have false alarm. Darren does not get back to you and ignores calls. I had to phone him from an alternative number to get another no response from him. Terrible service and terrible product
Helpful (0)
|Replies (0)LS
Luke S
1 reviews | Active since Jan 2020
28 Jun 2018, 02:22
Terrible Service!
Do not support this company. The product that is advertised is not what you get. There is a constant false alarm issue and doesnt matter how you configure the units you are going to have false alarm. Darren does not get back to you and ignores calls. I had to phone him from an alternative number to get another no response from him. Terrible service and terrible product
0
Replies (0)