RH
Roc Harley Davidson - Alberton
Unclaimed Business
RH
Roc Harley Davidson - Alberton
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
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Used this business recently? Share your experience to help others decide.
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Clifford G
1 reviews | Active since Jan 2020
18 Mar 2021, 16:52
ROC HARLEY DAVIDSON Incompetent and pathetic service
This dealerships service is utterly pathetic. My mom had a motorcycle accident in September 2020 the motorcycle has been in for repairs for 6 months now. This dealership is a money pit, after 6 months we are notified that the bike battery is dead and needs to be replaced. Without taking into account the bike has been standing for 6 months amd has the the battery been disconnected or even bother to charge it. I can tell you now the battery has never been disconnected or charged. Even during the repair process communication between the dealership and the customer is non existant. We had to constantly contact the dealership to get a update as to the progress of the repairs which held no good news. Now that the bike is finally ready the dealership expects the customer to pay for a delivery fee after they collected the bike free of charge to doe the repairs. The dear principal and the staff is totally incompetent to serve any proper service to any customer, and I would recommend to stay away from this money pit.
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Clifford G
1 reviews | Active since Jan 2020
18 Mar 2021, 16:52
ROC HARLEY DAVIDSON Incompetent and pathetic service
This dealerships service is utterly pathetic. My mom had a motorcycle accident in September 2020 the motorcycle has been in for repairs for 6 months now. This dealership is a money pit, after 6 months we are notified that the bike battery is dead and needs to be replaced. Without taking into account the bike has been standing for 6 months amd has the the battery been disconnected or even bother to charge it. I can tell you now the battery has never been disconnected or charged. Even during the repair process communication between the dealership and the customer is non existant. We had to constantly contact the dealership to get a update as to the progress of the repairs which held no good news. Now that the bike is finally ready the dealership expects the customer to pay for a delivery fee after they collected the bike free of charge to doe the repairs. The dear principal and the staff is totally incompetent to serve any proper service to any customer, and I would recommend to stay away from this money pit.
0
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Tony B
1 reviews | Active since Jan 2020
17 Dec 2020, 07:54
Very cavalier and downright slack treatment by a dealer of premium product.
I wish that I could be writing a good review, as I prefer doing this. This is a follow up of a review I posted some weeks ago referring to service that is way under par. I purchased a pre owned motorcycle from Harley in Alberton in September 2020, although I received the bike on the 29th September, I did not get the Natis documents. Its now going on nearly three months and I still don't have these documents. To add to this, the brake lights don't work when applying the foot brake. This was a snag noted by the dealership when collecting my bike. Vey dangerous when vehicles cannot see that you are breaking. Guess what, still nothing done about this either and this is after contacting the owner/manager with all promises about a speedy solution.
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Tony B
1 reviews | Active since Jan 2020
17 Dec 2020, 07:54
Very cavalier and downright slack treatment by a dealer of premium product.
I wish that I could be writing a good review, as I prefer doing this. This is a follow up of a review I posted some weeks ago referring to service that is way under par. I purchased a pre owned motorcycle from Harley in Alberton in September 2020, although I received the bike on the 29th September, I did not get the Natis documents. Its now going on nearly three months and I still don't have these documents. To add to this, the brake lights don't work when applying the foot brake. This was a snag noted by the dealership when collecting my bike. Vey dangerous when vehicles cannot see that you are breaking. Guess what, still nothing done about this either and this is after contacting the owner/manager with all promises about a speedy solution.
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Tony B
1 reviews | Active since Jan 2020
13 Nov 2020, 07:12
Poor service
I purchased a pre-owned Harley Davidson from the Roc Harley in Alberton. Upon collection of my bike on the 29th of September there were no E-Natis registration papers available. It is now mid-November and still no papers. I think this is a poor reflection on the company with no apparent sense of service or urgency. How difficult is it to obtain the registration papers, this after I paid R3500 for this service?
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Tony B
1 reviews | Active since Jan 2020
13 Nov 2020, 07:12
Poor service
I purchased a pre-owned Harley Davidson from the Roc Harley in Alberton. Upon collection of my bike on the 29th of September there were no E-Natis registration papers available. It is now mid-November and still no papers. I think this is a poor reflection on the company with no apparent sense of service or urgency. How difficult is it to obtain the registration papers, this after I paid R3500 for this service?
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Tony B
1 reviews | Active since Jan 2020
13 Nov 2020, 07:06
Bad service
I purchased a pre owned Harley Davidson from Roc Harley in Alberton. Upon taking delivery of the bike on the 29th of September 2020, it was found the that foot brake wasn't activating the stop light (this after I was assured that the bike goes through an exhaustive mechanical check before I receive it) and there where no registration papers. It is now mid November and still no papers and number plate, of which I paid an extra R3500.00 for. Pretty bad service I would say.
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Tony B
1 reviews | Active since Jan 2020
13 Nov 2020, 07:06
Bad service
I purchased a pre owned Harley Davidson from Roc Harley in Alberton. Upon taking delivery of the bike on the 29th of September 2020, it was found the that foot brake wasn't activating the stop light (this after I was assured that the bike goes through an exhaustive mechanical check before I receive it) and there where no registration papers. It is now mid November and still no papers and number plate, of which I paid an extra R3500.00 for. Pretty bad service I would say.
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