TrustIndex
0
Ranking
#44
in Automotive
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I bought a second hand bike from Clint at Rocket Racing on 27 September. Bike was delivered speedily without papers. Its now 3 months later and many stories and promises from Ronnie, the owner or manager, and I still do not have the papers. Save yourself the trouble and stay clear of this dealer.
1 reviews | Active since Jan 2020
I bought a second hand bike from Clint at Rocket Racing on 27 September. Bike was delivered speedily without papers. Its now 3 months later and many stories and promises from Ronnie, the owner or manager, and I still do not have the papers. Save yourself the trouble and stay clear of this dealer.
1 reviews | Active since Jan 2020
Just want to shout out to Rocket Racing for incredible service and great advice. Prices are awesome and the whole team makes you feel like an old friend. Realy brilliant people to deal with and a huge variety of merchandise. Wish I could give more stars!
1 reviews | Active since Jan 2020
Just want to shout out to Rocket Racing for incredible service and great advice. Prices are awesome and the whole team makes you feel like an old friend. Realy brilliant people to deal with and a huge variety of merchandise. Wish I could give more stars!
1 reviews | Active since Jan 2020
To Give a Rating Star, is Overgrading. Dealt with Clint. Initially, Good Service, All Hype. Invoiced ( was a Cash Deal ), made Arrangements for Transport ( I am in the E.C )...... Checked in just before I was about to do Payment, and was told that there is a Problem...... I was Told the "Owner" of the Bike Daughter want's her Bike "Back"....... Was Told that they will get me a Similar Bike..... I, E-mailed the Owner to ask what Type of Bussiness they were Running......NEVER got a Reply. Tip: Stay Away !
1 reviews | Active since Jan 2020
To Give a Rating Star, is Overgrading. Dealt with Clint. Initially, Good Service, All Hype. Invoiced ( was a Cash Deal ), made Arrangements for Transport ( I am in the E.C )...... Checked in just before I was about to do Payment, and was told that there is a Problem...... I was Told the "Owner" of the Bike Daughter want's her Bike "Back"....... Was Told that they will get me a Similar Bike..... I, E-mailed the Owner to ask what Type of Bussiness they were Running......NEVER got a Reply. Tip: Stay Away !
1 reviews | Active since Jan 2020
Despite the bad service and lack of communication my friends bike has been in the shop for almost just over 2 months now sitting. He's been without transport for that long simply because they are too lazy to bother updating him on the state of his bike. The original problem with the bike stemmed from the coolant running out and just progressed from there. I am more irritated with how they spoke to him on the phone as if he's not paying thousands of brands to fix it. I definitely do not recommend rocket racing in pinetown, rather buy the part myself and learn how to install it correctly than ever consider using them. My brother used them too a while back and the constant excuses of his part not being delivered and all those stories, after a month of waiting he drove there, took his bike of the stand and left. You cannot expect to have a good name after all the bad service you've provided. We were warned not to use rocket racing by many people but decided against our better judgement.
1 reviews | Active since Jan 2020
Despite the bad service and lack of communication my friends bike has been in the shop for almost just over 2 months now sitting. He's been without transport for that long simply because they are too lazy to bother updating him on the state of his bike. The original problem with the bike stemmed from the coolant running out and just progressed from there. I am more irritated with how they spoke to him on the phone as if he's not paying thousands of brands to fix it. I definitely do not recommend rocket racing in pinetown, rather buy the part myself and learn how to install it correctly than ever consider using them. My brother used them too a while back and the constant excuses of his part not being delivered and all those stories, after a month of waiting he drove there, took his bike of the stand and left. You cannot expect to have a good name after all the bad service you've provided. We were warned not to use rocket racing by many people but decided against our better judgement.
1 reviews | Active since Jan 2020
Horrible and unprofessional service after i agreed on buying bike from them and bought plain ticket from Johannesburg they advised that bike is sold amazing who can run business this day i hope they can stay truthful to they word when yoi buy anything from them i am disgusted
1 reviews | Active since Jan 2020
Horrible and unprofessional service after i agreed on buying bike from them and bought plain ticket from Johannesburg they advised that bike is sold amazing who can run business this day i hope they can stay truthful to they word when yoi buy anything from them i am disgusted
1 reviews | Active since Jan 2020
Wayne from Rocket Racing in Pietermaritzburg is an asset to the company. He always goes out of his way to assist and to find what one is looking for. Their prices are the best in town. Once you have dealt with Rocket you won't want to deal with anyone else.
1 reviews | Active since Jan 2020
Wayne from Rocket Racing in Pietermaritzburg is an asset to the company. He always goes out of his way to assist and to find what one is looking for. Their prices are the best in town. Once you have dealt with Rocket you won't want to deal with anyone else.
1 reviews | Active since Jan 2020
I purchased a pre-owned Honda Motorcycle from Rocket Racing on 17 April 2015. The motorcycle had a few scratches as it had been dropped by the previous owner, and the exhaust was also scratched and dented. The salesman (Justin Kimmerling), offered to replace the exhaust before I purchased the motorcycle, as he said that he had a spare one in stock. I sent many text messages to the salesman, and he promised to fit the exhaust on 28 April 2015. This was however not done, and I then sent him an email on 28 April to ask about the exhaust. <br> I did not receive any reply to this mail.<br> <br> I then sent an email on 26 May 2015 to make an appointment to fit this exhaust on. I received a response within the hour, to ask if I would like to purchase an exhaust or if I would like to supply my own. I responded, and reminded the salesman that he had promised to supply me with an exhaust. He then responded that they were having the shop cleaned the following day, and would look for the exhaust.<br> On 28 May, I sent an email to follow up on the matter, to which I received no reply. I had also copied the manager into the mail. I sent another mail on 1 July, and another on 9 July, and still no reply.
1 reviews | Active since Jan 2020
I purchased a pre-owned Honda Motorcycle from Rocket Racing on 17 April 2015. The motorcycle had a few scratches as it had been dropped by the previous owner, and the exhaust was also scratched and dented. The salesman (Justin Kimmerling), offered to replace the exhaust before I purchased the motorcycle, as he said that he had a spare one in stock. I sent many text messages to the salesman, and he promised to fit the exhaust on 28 April 2015. This was however not done, and I then sent him an email on 28 April to ask about the exhaust. <br> I did not receive any reply to this mail.<br> <br> I then sent an email on 26 May 2015 to make an appointment to fit this exhaust on. I received a response within the hour, to ask if I would like to purchase an exhaust or if I would like to supply my own. I responded, and reminded the salesman that he had promised to supply me with an exhaust. He then responded that they were having the shop cleaned the following day, and would look for the exhaust.<br> On 28 May, I sent an email to follow up on the matter, to which I received no reply. I had also copied the manager into the mail. I sent another mail on 1 July, and another on 9 July, and still no reply.
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