1 reviews | Active since Member
I registered online with RSQTrade on rsqtrade.com in order to trade in CFD's, Commodities and Cryptos with limited spreads, leveraged trades etc, through their Platform. After my account as well as my banking details was fully verified with FICA details, it was then assigned to a Senior Trader, Mr Denis Tomasek, whom traded on my behalf. Trades went very well and my account grew with approximately 46% up to 21/07/2021. Problems started when I tried to withdraw funds from my account on 21/07/2021. Although my withdrawal request was fully acknowledged on the platform and backed up by an email from the company, stating payout will occur within 5 to 7 business days, to date I never received the funds. On further enquiry with the Chief Trader Stephen Clarkson and Vincent De Mario (assigned to my account whilst Denis was on leave), I was firstly informed that Denis Tomasek was on leave and that he still needed to sign off the withdrawal on his return. After he returned from leave he also tried to assist me, but was unable to facilitate the withdrawal. After this a certain Nicolas Moralis (VIP account manager) phoned me on 13 August 2021 to inform me that he was taking over my account and would facilitate the withdrawal, stating that I needed to link my banking details to my account, however I explained to him that my banking details were already fully linked with FICA details. It appears that this (UK based?) company is forever moving the goal posts when it comes to withdrawal time.